If you are receiving the "OpenGL 3.3 and later is required for this application to run" error message when launching or installing Photo RAW, please make sure your machine meets the minimum requirements listed here.
If you are not sure whether or not your GPU supports Open GL 3.3 or above, please make sure you visit the manufacturers website. If your model does support Open GL 3.3 and above, updating your graphics driver will fix this error message. If this is the case, we recommend updating your GPU driver directly from the manufacturers website:
Automatically update AMD Graphics Drivers
Automatically update NVIDIA Graphics Drivers
How to set the default GPU (highly recommended):
After you have updated your GPU Driver from the manufacturer's website, we also recommend setting the default GPU within the AMD or NVIDIA Control Panel. Configuring the program run off of the high performance GPU will help boost performance and stability. This step is highly recommended if your machine is equipped with dual GPUs.
Please click here for instructions on how to set the default GPU.
Please note, most machines with a dedicated GPU from AMD or NVIDIA support Open GL 3.3 and above as long as this GPU was released within the last 4-5 years. If the machine to GPU is 5 or more years old, there is a possibility your GPU does not support Open GL 3.3. In this case you will need to check the specifications for your GPU model on the manufacturers website.
If you're running Windows 10 version 1803 or newer, you can configure what GPU Photo RAW uses in the Settings menu.
Click here for how to find what version of Windows 10 is installed on your PC.
Open Settings and select 'System':
Click 'Display' then select Graphics Settings:
Make sure 'Classic app' is selected from the dropdown menu, then click Browse:
Navigate to Photo RAW 2018/2017 in Program Files, select the application, then click Add:
You'll now see Photo RAW added to the Graphics Settings screen:
Click on ON1 Photo RAW and select Options:
Select 'High Performance', then click Save:
You'll now see 'High Performance' under Photo RAW:
Photo RAW is now configured to use your high performance graphics hardware.
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