Please follow the steps below to resolve this problem.
1 . Completely Shut Down and reboot the machine (do not use the Restart option).
2. Uninstall any onOne Software on your currently installed.
3. Please consider running this registry cleaner, here is a free download. Ultimately this is your own decision, however it comes highly recommended from CNET editors.
4. Download the FULL version of you Edition here.
5. Read the Installation instructions — turn off your virus protection/firewall/system backup software. Instead of double clicking on the .exe installer file please RIGHT CLICK and choose RUN AS THE ADMINISTRATOR.