This is a common error message on Windows machines during the install of any program. This error can sometimes be resolved by a simple reboot of your machine prior to running the installer. If the reboot does not fix this error, please follow the steps below to resolve this problem:
1 . Completely Shut Down and reboot the machine (do not use the Restart option).
2. Uninstall any onOne Software on your currently installed.
3. Please consider running this registry cleaner, here is a free download. Ultimately this is your own decision, however it comes highly recommended from CNET editors.
4. Download the FULL version of you Edition here.
5. Read the Installation instructions — turn off your virus protection/firewall/system backup software. Instead of double clicking on the .exe installer file please RIGHT CLICK and choose RUN AS THE ADMINISTRATOR.
Comments
1 comment
Wonderful. I launched the program and was advised of this update. I usually just install but tonight I was in a hurry to finish a project so I hesitated. But I've never had a problem before so I just installed it. The installer deleted my older version then crapped out and exited. Leaving me with NO PROGRAM at all. Such fun. I'm hoping all my settings are not gone too.
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