How Do I Facilitate a Product Return/Refund?

To facilitate a product return or refund for a purchase made directly through ON1, please submit a new support request. Please provide your original order number and a credit should appear on your statement within 3-5 business days.

If you have purchased an ON1 application through the App Store, see this article for more information on how to request a refund from Apple: https://support.apple.com/en-gb/HT204084