ON1 Plus - ON1 Photo RAW 2019 FAQs

As a Plus member am I entitled to get a free upgrade to ON1 Photo RAW 2019?

The answer depends on which type of membership you have. All active Plus Pro members will get ON1 Photo RAW 2019 free when it is released. The other membership referred to as "Plus" also known as Plus Basic does not include a free upgrade to ON1 apps as a part of the membership.

How can I determine what kind of membership I have? Plus Pro or a Plus (formerly known as Plus Basic).

Login to on1.com and visit Account > Memberships > View and look at your plan and Status

Table: Plan | Status = ?

Plus Pro | Active = Free upgrade

Plus Pro | Expired = No Upgrade

Plus | Active = Apps not included with this type of membership

Plus Basic | Active = Apps not included with this type of membership

I am a Plus Pro member, when will I receive my free upgrade to ON1 Photo RAW 2019?

You will receive your free upgrade to ON1 PHoto RAW 2019 on the day it is available (November 2018).

For non-Plus Pro members, what is the best option for upgrading to ON1 Photo RAW 2019?

You can purchase ON1 Photo RAW 2019 here »

How can I upgrade my membership from Plus (basic) to Plus Pro?

Since you already have an active membership should you decide to purchase Plus Pro, which you're more than welcome to do here, understand if you do that you will then have two memberships tied to your account. If your Plus (Basic) membership is recurring, you will want to make sure you cancel after you join Plus Pro.

What if I decide to cancel my Plus membership?

We will really miss you! If you're a Plus Pro member, you will keep the software apps forever. The software is not a subscription, any apps acquired during your membership will remain valid.


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