Q: When will ON1 Photo RAW 2019 be available for download?
A: The new Photo Raw 2019 is now available for download. Trial users can download a free 30 day trial here: https://www.on1.com/products/photo-raw/
Q: Is the upgrade to ON1 Photo RAW 2019 a free upgrade?
A: We have one major release each year that is not free, and Photo RAW 2019 is a major release. Throughout the rest of the year (every 2-3 months) we offer free software updates, or "dot" releases, such as 2018.1, 2018.5, etc, which are completely free and add many new features not available in prior releases. If you are an active member of ON1 Plus Pro, you get all software updates and major upgrades for free, each year. Customers who purchase ON1 Photo RAW 2019 will receive all software updates over the next year for free, until the next major release. If you are an owner of any previous version (Photo Raw 2018, Photo 10.5, Effects 2018, Effects 10.5, Resize 2018 or Resize 10.5) you are eligible for upgrade pricing.
Q: I am an ON1 Plus member. Will I receive the ON1 Photo RAW 2019 upgrade as part of my ON1 Plus membership?
A: All major versions of ON1 Photo RAW, including version 2019, are free to Active ON1 Plus Pro members, and Photo RAW 2019 will be added automatically to Plus Pro members' accounts in November 2018. Other types of ON1 Plus memberships including "ON1 Plus," (yearly or monthly recurring), "ON1 Plus Basic," and "The Ultimate ON1 Photography Bundle" (1 year with no recurring fees) do not include free upgrades to major releases such as Photo RAW 2019. However, all ON1 Plus members regardless of membership type have exclusive access to hundreds of premium editing videos and photography courses not available to the general public. And like all owners of any major version of Photo RAW, they receive free software updates throughout the year with new features added to the version they purchased (such as Photo RAW 2018.1, 2018.5, etc).
If you are an ON1 Plus membership but are not sure which membership type you purchased, you can view the status of your ON1 Plus membership here.
Q: I recently purchased the ON1 Photo RAW 2018 upgrade this summer. Do I need to pay the full upgrade price to ON1 Photo RAW 2019 again?
A: If you purchased the Photo RAW 2018 upgrade this summer, please contact our support team.
Q: Where is the Quick Mask Tool in ON1 Photo Raw 2019?
A: The quick mask tool is begin replaced by the AI masking tool in the new 2019 version. The AI masking tool will be added to the Photo Raw 2019 in future free updates.
Q: What new features are being added in ON1 Photo RAW 2019?
A: To learn more about the new features of ON1 Photo RAW 2019, please click here.
Q: Will ON1 Photo Raw 2019 have true dual monitor support?
A: Yes, but true dual monitor support may not be included in the initial release in November. This is a popular feature request that was scheduled to be added to ON1 Photo Raw 2019 in free updates after the initial November release.
Q: What new cameras will be added to ON1 Photo RAW 2019?
A: We do not have a list of new camera support at this time. However, new models will be added to the release notes and supported raw files KB articles when the full version is released in November.
Q: Will ON1 Photo Raw 2019 support Canon CR3 raw files?
A: Yes, but support for CR3 files will not be included in the initial release of Photo Raw 2019 in November. Support for these files will be added in future free updates to version 2019.
Q: Do I need to install a previous version prior to installing the ON1 Photo RAW 2019 upgrade when it is available?
A: No. The upgrade installer is the same as the full installer and does not require any previous version on your machine prior to the install.
Q: Do I need to uninstall a previous version prior to installing the ON1 Photo RAW 2019 upgrade?:
A: No, this is not recommended. Installing the ON1 Photo RAW 2019 upgrade on top of your previous version will ensure that all of your presets and extras are migrated over to ON1 Photo RAW 2019 during installation.
Q: What are the minimum system requirements to run the new ON1 Photo RAW 2019?
A: The full technical specifications needed to run ON1 Photo RAW 2019 are listed here.
Q: Will my edits made in ON1 Photo RAW 2018 appear in the new ON1 Photo RAW 2019?
A: Yes. All of your non-destructive edits made in ON1 Photo RAW 2018 will appear in the 2019 version after installing the 2019 upgrade.
Q: Will my presets, LUTs and extras from ON1 Photo RAW 2018, ON1 Photo RAW 2017 or ON1 Photo 10.5 migrate to the new version?
A: Yes, all of your presets, LUTs and extras will migrate over to the new ON1 Photo RAW 2019 when you install it on the same machine as the previous version. If you are installing ON1 Photo RAW 2019 on a new machine, you will need to reinstall your presets and extras.
Q: What will happen to my Catalog Folders and Albums in ON1 Photo RAW 2018? Will these appear in ON1 Photo RAW 2019?
A: Yes. All of your Cataloged folders information, Albums and Smart Albums will migrate over to ON1 Photo RAW 2019 when you install the 2019 upgrade on the same machine as your previous version.
Q: Will ON1 Photo RAW 2019 work with raw files from my new Fuji/Nikon/Canon/Sony camera?
A: We will be adding raw file support for newer cameras when ON1 Photo RAW 2019 is available. These new models will be added to the release notes and supported raw files KB articles when the full version is released in November.
Q: How do I use the Lightroom Migration Tool in the 2019 version? What gets migrated? What is new?
A: Please click here for all information on the new Lightroom migration tool in the 2019 version.
Q: How can I create a Version from an .onphoto file with Layers?
A: You can not create a version of an .onphoto file that has layers in it. You must first flatten the image inside the Edit module. In the Edit module go to the top menu bar and select Layer > Merge Visible. If you do not want to flatten the layers you could alternatively right click on the file and choose Duplicate. This will duplicate the file, leaving you with two files on your disk.
Q: How do I access Extras in ON1 Photo RAW 2019?
A: You can view and add Extras to any open document in the Edit module, click Layer > Add Layer from File to open up a file browser window on-screen, letting you choose either installed Extras, or any file from your computer.
Q: Is Canon .CR3 file supported?
A: We currently do not support .CR3 files but plan there will be a free update to owners coming very soon that will add support for this new raw format.
Q: How do I apply a color fill layer?
A: There is no menu command for creating a Color Fill Layer in ON1 Photo RAW 2019 but there is a way to get a solid colored canvas. First open an image, go to the Edit module and click the Local Tab, select “Paint with Color” choose your color and paint the entire canvas.
We may add this feature in the future based on user feedback. Visit the Photo RAW Project to learn more about our future roadmap.
Q: How can I create a new document?
A: There is not a way to create a new blank document in ON1 Photo RAW 2019. We may add this feature in the future based on user feedback. Visit the Photo RAW Project to learn more about our future roadmap.
Q: What is an .onphoto file?
A: An .onphoto file is a proprietary ON1 format that is created when certain functions or commands require us to create a new file. Merging HDR, stitching Panoroma, and creating a Layered file document will all create .onphoto files. These can be Exported to a more universal format for sharing such as .jpeg through the ON1 Export dialog.
Still have questions?
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