Q: When is ON1 Photo RAW 2020 going to be available?
A: Version 2020 will be available around the middle of October.
Q: What's going to be different about Photo RAW 2020?
A: Significant new features include a Print Module, AI-powered features AI Match and AI Auto, four filters in Effects (Weather, Sun Flare, Color Balance, Channel Mixer), Custom Camera Profiles with X-Rite, improved noise reduction, Maps, SmugMug sharing, and significant performance enhancements. We will also update the entire preset library and add lots of new trending looks and styles curated from today’s hottest photographic trends. For the first time, ON1 Photo RAW 2020 will also be available in eleven languages including English, German, Spanish, French, Japanese, Korean, Simplified Chinese, Russian, Portuguese, Italian and Dutch.
Q: I'm an ON1 Plus member. Do I get this upgrade for free?
A: If you are an active ON1 Plus Pro member on the date the official version of Photo RAW 2020 is released (in late October), you will receive an upgrade at no additional cost. The ON1 Plus Pro yearly membership fee includes both the product and your access to the Plus website. If you purchased ON1 Plus (not Pro) or the Ultimate Photography Bundle, typically at $49 for 12 months or $49 billed annually, then you will need to purchase the upgrade to Photo RAW 2020 separately, as it is not included with your membership.
If you are unsure which membership type you have, you can check it by logging into your ON1 Account and going to the Membership tab. You will also see any upcoming billing or renewal dates there and will want to make sure your CC and account remains up-to-date to guarantee all future upgrades are delivered automatically to you.
Note for ON1 Plus Pro Members
Please keep in mind that your yearly membership fee covers everything including Photo RAW and access to Plus content, and your billing cycle is likely different than ON1's yearly release cycle of Photo RAW. This means you might be receiving your no-charge upgrade to Photo RAW 2020 upfront, prior to being billed the renewal at a different time of the year. Please take care that your CC information (including CC exp date) is current so your membership doesn't expire unexpectedly when your renewal date approaches.
Q: I recently purchased ON1 Photo RAW 2019. What does this new version mean for me?
A: If you purchased Photo RAW 2019 very recently, you may be eligible for a free upgrade to 2020. Or, a pro-rated upgrade discount may be available to you depending on your purchase date of version 2019. These will be sent automatically to your email address that is registered to version 2019. If you believe your product registration info is not current and you aren't receiving ON1 emails such as Loyalty Rewards each month for RAW 2019 owners, you can contact us with your current email address and your Photo RAW 2019 purchase date to ensure you are notified about upgrade discounts. If you are already receiving ON1 owner emails such as Loyalty Rewards, you don't have to do anything. Just watch your inbox for your upgrade discount as we get closer to the Fall release of Photo RAW 2020.
Q: Why isn't Photo RAW 2020 free for all product owners?
A: ON1 has one major release of Photo RAW each year that is available for a limited time discounted upgrade price to ON1 product owners, and that release will be ON1 Photo RAW 2020 coming this fall. Throughout the rest of the year, owners of any current version for that year receive several big free updates. In 2019, those free updates included Photo RAW 2019.2, 2019.5, and the recent 2019.6 - all with powerful new features or enhancements.
We are constantly working to develop new, innovative technologies based on customer feedback received via the Photo RAW Project where customers vote on new features, and we deliver. Many of them are free, and some are not. We would not exist without satisfied customers who are willing to invest in the photography tools we develop each year. If you are not happy for any reason, we will work with you until we exceed your expectations.
Q: Why would I want ON1 Video?
A: ON1 Video 2020 is an all-new video editing app explicitly designed for photographers. ON1 Video will be a simple, yet robust video editor that removes the learning curve of other video editors. It will be the perfect solution for wedding, action, and drone photographers. Features include tools for trimming, enhancing, adding audio tracks, grading and sharing video clips using tools, adjustment sliders, and techniques typically found in a photo editing workflow. Additional features will include the ability to create professional time-lapse videos, slideshows, high-quality still-frame captures, and seamless integration with ON1 Photo RAW 2020. A public beta for ON1 Video will be available mid-November with the final release in early 2020.
Q: What is the ON1 Sync Service?
A: The ON1 Sync service will allow you to view and edit photos on all your devices without requiring you to store them in the cloud or a closed system. The new service will sync your ON1 albums, presets, and more between all your devices. ON1 Sync gives you the benefits of the cloud for less and allows you to control where your photos live. You can store your photos on your desktop or laptop computer, an external hard drive, in any of the popular cloud services or on your mobile devices, and you can still access them from anywhere. Your privacy is also extremely important to ON1 and using the ON1 Sync service does not grant ON1 any additional rights to the content syncing with this service. ON1 does not have permission to use your photos for image analysis or any sort of marketing purposes. With ON1, you are not the product, you are in complete control of your photos and your privacy. ON1 will release this new optional service along with ON1 Photo Mobile in early 2020.
Q: Can you tell me more about ON1 Mobile?
A: The new ON1 Photo Mobile 2020 app will be for both iOS and Android. It will allow you to capture raw photos on your smartphone using the pro-level controls you are familiar with on your interchangeable-lens camera. Photo editing tools for color & tone, enhancing shadows, removing distractions, or adding vignettes, from ON1 Photo RAW will also be available in the new ON1 Photo Mobile 2020. In addition, a new optional service add-on, ON1 Sync, will allow you to wirelessly send raw photos from ON1 Photo Mobile directly to ON1 Photo RAW on your desktop or laptop computers with the non-destructive editing settings intact. You can also push edits from ON1 Photo RAW on your desktop or laptop computers back to ON1 Photo Mobile providing a complete, open, photo editing and organizing system.