Frequently Asked Questions About ON1 Photo RAW 360
About ON1 Cloud Sync (formerly 360)
What is ON1 Cloud Sync (formerly 360)
ON1 Cloud Sync is a new end-to-end photography workflow solution for capturing, editing, and accessing photos seamlessly between multiple computers and mobile devices using ON1 Photo RAW and the new ON1 Photo RAW for Mobile.
It is a new way to view and edit your photos across multiple computers and mobile devices. It combines ON1 Photo RAW for powerful organizing, raw processing, efforts and layered non-destructive workflow on the Windows and macOS, with ON1 Photo Mobile on iOS and Android for capture, editing and sharing. The ON1 Photo RAW 360 service synchronizes your photos, including their metadata, versions and edits across all your devices, without having to store your original photos in the cloud.
What can it do for me?
Cloud Sync gives you access to your photos from anywhere. You can view, edit and share them no matter which device they live on. For example, photos that live on your desktop computer can be viewed and edited on your laptop or tablet. Or photos you shoot on your phone can be viewed and edited on your computers and other devices. You control how your photos are organized. If you like the folders on your computer, that’s the way you can view them on other devices. You also control which photos are available on other devices, it's not all or nothing.
At the heart of ON1 Cloud Sync is its sync service. It keeps track of which photos you want to make available to your other devices, where they live, their metadata and non-destructive editing settings. It also creates a temporary version of the photo, similar to a compressed raw file, that is stored in the cloud. These compressed raw files maintain all the tone and color of the original file, while using about ¼ of the cloud storage space. When you view and edit on another device, it is this compressed raw file that is quickly streamed to it, so you can edit just like you had the raw file on it. These compressed raw files are perfect for viewing, editing, sharing and even printing common sizes.
What happens to my original photo files?
Your original photo files stay put, right where you keep them. Your original photos can live on any of your devices, including external hard drives and file servers. You can choose to upload copies of your original photos to ON1 Photo RAW as well, if you need to access the full, original file remotely.
How is it different from other solutions? What are the benefits of ON1 Photo RAW with Cloud Sync over Adobe® Creative Cloud?
ON1 Photo RAW with Cloud Sync is unique in several ways, but to put it simply it’s all about choice and creative power. First, you don’t have to put all your photos in the cloud. You have the choice of what you want to make accessible. You also have the choice in how you organize your photos. ON1 Photo RAW and Cloud Sync supports both albums and real folders and drives. Another huge benefit is that you don’t have store your original photos in the cloud. You can still view, edit and share them using the smaller compressed raw versions ON1 Photo RAW creates.
What do I need to use it?
To take advantage of ON1 Photo RAW with Cloud Sync, you need at least two supported devices with internet connections. That could be as simple as a desktop and laptop computer, or a normal computer and a phone. It supports up to five computers and five mobile devices on the same account.
What is ON1 Photo RAW for Mobile?
The new ON1 Photo RAW for Mobile is a single app for capturing, editing, and syncing photos back to desktop computers, where each photo will also be accessible and re-editable in ON1 Photo RAW. More than a basic raw processor, ON1 Photo Mobile uses the same RAW processing engine developed for ON1 Photo RAW (desktop). Adjustments will consist of Exposure, Contrast, Shadows, Mid-tones, Highlights, Whites, Blacks, White Balance, Noise, and Sharpening. Built-in filters include, black and white, adding film grain, darkening the edges with a vignette, and enhancing local contrast. ON1 Photo RAW for Mobile will be available for both iOS, iPadOS, and Android devices and is free for anyone.
How many photos will each plan be capable of storing?
The 200GB plan is enough storage for photo collections of 35K ON1 Compressed Raw Files, 20K JPG files, and 5K raw files. The 1 TB plan is enough storage for photo collections of 175K ON1 Compressed Raw Files, 100K JPG files, and 25K raw files.
What if I need more than 1 TB of storage?
Please contact our customer service team and we can assist with pricing for additional storage beyond the plans that are currently available.
For ON1 Photo RAW Owners
Can I use my current copy of Photo RAW 2020 with and be able to sync my photos using this ON1 Cloud Sync service?
Yes, but you will need to install the 2020.5 update (a free update for ON1 Photo RAW 2020 owners) that is now available to unlock the new features for ON1 Photo RAW.
Can I still purchase ON1 Photo RAW as a perpetual license?
Yes. You can continue owning Photo RAW and upgrading whenever you choose, and you can subscribe to ON1 Cloud Sync separately. Contact Support to purchase a Cloud Sync plan →
What is the cost of ON1 Photo RAW for Mobile?
ON1 Photo RAW for Mobile is free for any ON1 customer.
Why isn't ON1 Cloud Sync free?
Plans and Purchase Options
Can I buy ON1 Photo RAW without a subscription and with/without ON1 Cloud Sync sync?
Yes, ON1 Photo RAW is still available as a perpetual software license and we plan on continuing to offer a perpetual software license for future versions of ON1 Photo RAW.
What are my options for subscribing vs. owning a perpetual license for ON1 Photo RAW and using Cloud Sync?
ON1 Photo RAW is still available to purchase as a perpetual license. In late June 2020, a subscription license of ON1 Photo RAW will also be available as an option to receive with the subscription version of ON1 Cloud Sync.
I don’t own Photo RAW 2021. What are my options?
- Purchase an ON1 Photo RAW subscription which includes the latest version of ON1 Photo RAW and ON1 Photo Mobile, as well as the Cloud Sync service and storage.
- ON1 Photo RAW 200GB Plan for $7.99/month or $89.99/year
- ON1 Photo RAW 1TB Plan for $15.99/month or $179.99/year
- Purchase ON1 Photo RAW 2021 as a perpetual license without ON1 Cloud Sync.
What if I just want ON1 Photo RAW for Mobile?
ON1 Photo RAW for Mobile is free to download with manual camera controls, capture in raw, powerful editing options, adjust color and tone and apply effects.
ON1 Photo RAW 360 subscribers get expanded capabilities and full control. Sync mobile photos and edits to ON1 Photo RAW, and view and edit photos synced down from a laptop and/or desktop.
|ON1 Photo RAW for Mobile (free)||ON1 Photo RAW for Mobile + ON1 Photo RAW with Cloud Sync|
|Camera: Manual controls and raw capture||✔||✔|
|Adjust Color and Tone||✔||✔|
|Sharpening and Noise Reduction||✔||✔|
|Powerful Effects Filters||✔||✔|
|Organize and Create Albums||✔||✔|
|Fast Culling, assign likes and ratings||✔||✔|
|Sync mobile photos to ON1 Photo RAW||–||
|Sync non-destructive mobile edits to ON1 Photo RAW||–||✔|
|View and edit photos synced from ON1 Photo RAW on mobile||–||✔|
|Sync metadata changes between all devices||–||✔|
Where can I get ON1 Photo RAW for Mobile?
- Apple: iOS 13 and later (most devices released after 2012 support iOS 13)
- Android: Android 7.0 or later (64 bit only)
What happens if I cancel ON1 Cloud Sync before my term is up?
If you cancel within 14 days of your order, you will receive a full refund. If you decide to cancel after 14 days, your payment is non-refundable and your service will continue until the end of the term.
Have more questions? View the ON1 Photo RAW for Mobile FAQs here.