There are 2.5 billion active Android devices, and we test internally on the most popular models available and use an automated test system to test across thousands of devices.
Each device has unique hardware, running a specific custom Android operating system. The same exact model of a device may have even have difference specs depending on which country it is distributed. Despite the development challenges that exist, we are committed to providing support for as many devices as possible.
Here is a list of devices we test with internally.
Samsung Galaxy S10e
Samsung Galaxy Note9
Google Pixel 2
Google Pixel 4
Oppo Find X
Samsung Galaxy Tab 8
Redmi Note 8
If you’re encountering problems on your device, please send us the information, and we will work toward providing support and a solution.
Launch the ON1 Photo Mobile App > Open the Camera > tap the 3 dots in the upper right > choose Share Log, attach the two files when you submit a request
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