Deleting the settings file can often correct sporadic or unusual issues that can occur randomly, most typically after an OS update, or a preference file that can become corrupted.
Usually these quirks in application behavior can be corrected by deleting the settings file if a restart of the application or reboot of the computer does not fix the issue a user may be experiencing.
To delete the Settings file, quit the application and then on relaunch the application while holding down the Shift key. (keep the shift key depressed on app launch until this dialogue appears)
This will prompt you to delete settings file. Click 'Delete Settings'
This will set the application back to it's original preferences.
This option does not remove any caches or catalogs or harm your image edits.
'Reset ON1 PHOTO RAW 2020'
*Proceed with caution when using the 'Reset ON1 PHOTO RAW 2020'
This option is used as a last resort for unresolvable issues or corrupt databases, and the process will delete and nuke all albums, catalogs & caches.
After Resetting ON1 PHOTO RAW 2020, any album or catalog would need to be recreated.
There is not a way to currently back up any albums or catalogs. You will need to recreate albums and catalogs after using this option.
'Resetting ON1 PHOTO RAW 2020' should not harm your images that have edits.
Edits are also stored in the .on1 sidecar files (besides the catalog caches & databases)
macOS 10.15 upgrade
This option is used for users who have upgraded to macOS Catalina and there previous catalogs and settings did not migrate over properly from the 2019 version or if folder & directory structures do not properly appear in ON1 PHOTO RAW 2020.
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