on1 2023 Crash
On1 Photo Raw 2023 (17.0.0.12912) keeps crashing.
Shortly after starting the program, when applying presets, when editing. No matter where, it keeps crashing. You can't work like that.
Tried both drivers Nvidia 512.15 and 522.30.
With both drivers crashes again and again.
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I'm having the same problem. I submitted a ticket. I tried to delete settings, reinstall, ran a system check...nothing. When I try to run the program I get the crash report window. I close it then nothing happens. This started yesterday. I'm going back to On1 2022 for now.
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There is an update coming soon that will hopefully solve this problem.
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Thanks Brian!
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The update didn't work but I was able to solve the problem with a clean install. All is good for now!
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Recently purchase ON1 Photo Raw 2023. Unable to finish the post-production. Nikon D850 Raw files. This problem is product related. Is there a solution? I have seen several complaints of constant crashes but not solution. Help, I am losing money in wasted time trying to get your product to work and not crash. -617.512.7803 bostoncarnivalvillage@gmail.com
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Hi Michael, sorry you're having problems. The first thing you need to know is that you are not talking to the company here. We are all users like yourself who are volunteering our time to try and help.
Next, you've given us absolutely nothing to work with. Why are you unable to "finish the post-production"? What exactly is the problem you are having? Is the program crashing? Why? What are you doing that causes the crash? What have you done to try and solve the problem?'
What are your system specs — CPU, GPU, RAM, VRAM, OS, etc?
I also recommend you edit your post and remove your email address from it. That is an open invitation to spammers.
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