Disappearing filters for ratings & labels

Answered

Nicolas de Vooght

• October 26, 2022 15:08

Yesterday all of a sudden Photo Raw no longer sees or displays any filters at all (ratings and labels).  I was using both ratings (stars) and labels (colours) to organize my work.

All of a sudden Photo Raw stopped seeing or displaying any filters.

I checked the same files and folders with AfterShot, the RAW processor from Corel I have been using till now, ... and all the filters are in place.  AfterShot recognizes both the old filters created by AfterShot as well as the filters I created with photo Raw.

But Photo Raw sees none of these filters.

Very aggravating.  What is the solution?

 

Nicolas 

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  Chris Taylor

  • October 26, 2022 15:12

  Do you mean in browse view to see these labels on each photo?

  If so, try right-clicking on a photo and choose "Thumbnail View Options" and see if they got turned off somehow. Here are mine.

  

   

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  Rick Sammartino Community moderator

  • October 26, 2022 15:27

  If Chris' suggestion doesn't help, Delete the settings file and try it again.

  https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

   

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  Nicolas de Vooght

  • October 26, 2022 16:17

  I followed both of your suggestions and was able to restore the filters.

  My Thumbnail View (before Delete Settings File) was at the default settings: 

  

  I followed the instructions to Delete Settings File.  I then rebooted my computer.

  After some delay the filters have reappeared.  Thanks for your help.

   

  Nicolas

   

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