ON1 2023 crashes
After 2023 ON1 Photo raw update (188.8.131.5265) program still runs very slowly but now if I try to use Perfect Eraser after progress bar reaches 100% the program crashes.
I have uninstalled ON1 2023 and reinstalled
Is it my PC or ON1 raw ..Any suggestions
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz 20mb ram
Graphics card Nvidia GeoForce 710
Unfortunately it is your PC. Even though your video card does meet the posted minimum specs to run PR 2023 it will not run well with a card that only has 2GB Vram.0
Thanks for your reply ..
I already suspected that because I uninstalled 2023 upgrade and reinstalled 2022 and Perfect Eraser worked again … slowly but it worked.
if the video card is the problem then maybe ON1 should’ve made this apparent and I would’ve saved some money on the upgrade …🥴🥴0
I do not disagree with you. I do not understand why On1 keeps listing 2GB Vram as a minimum spec at least on Windows machines. Can't speak to Mac OS since I have zero experience with that. I guess they must think if you can do some very basic edits with 2GB cards that is good enough --- who knows. You might try asking for a refund.1
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