ON1 2023 crashes
After 2023 ON1 Photo raw update (17.0.1.12965) program still runs very slowly but now if I try to use Perfect Eraser after progress bar reaches 100% the program crashes.
I have uninstalled ON1 2023 and reinstalled
Is it my PC or ON1 raw ..Any suggestions
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz 20mb ram
Graphics card Nvidia GeoForce 710
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I do not disagree with you. I do not understand why On1 keeps listing 2GB Vram as a minimum spec at least on Windows machines. Can't speak to Mac OS since I have zero experience with that. I guess they must think if you can do some very basic edits with 2GB cards that is good enough --- who knows. You might try asking for a refund.
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Unfortunately it is your PC. Even though your video card does meet the posted minimum specs to run PR 2023 it will not run well with a card that only has 2GB Vram.
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Thanks for your reply ..
I already suspected that because I uninstalled 2023 upgrade and reinstalled 2022 and Perfect Eraser worked again … slowly but it worked.
if the video card is the problem then maybe ON1 should’ve made this apparent and I would’ve saved some money on the upgrade …🥴🥴0
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