NAS folder disappears from Cataloged Folders in ON1 PR 2023
I have updated to ON1 PR 2023, but I start regretting having done it. The new version is so less stable compared with 2022.5, and buggier. It has already crashed a couple of times, but I digress.
One of the things that it is not working properly is that at a certain point the NAS entry disappears from the Cataloged Folders of ON1. Yet, in the thumbnail view, I can still browse the pictures if I was already positioned in one of the NAS folders. Indeed, exiting the application and restarting it, the entry reappears in the Catalog Folders.
I have faced this behavior more than one time, I'd say with build 12965 it is a constant. I'd much prefer to have a stable and less resource hungry application instead of a bloated one.
Not happy for the time being.
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At least it comes back when you restart. As for why it's disappearing, you'd have to ask On1 tech support about it.
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Thanks Rick, I have opened a support ticket for it.
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I'm having similar issues also (ref: Cross-reference: https://on1help.zendesk.com/hc/en-us/community/posts/10239670492685-2023-Not-picking-up-mapped-drives-from-NAS)
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I see. In my case, however, I am not using mapped drives, I have the NAS configured as a UNC path (\\hostname\share\...). Have you tried? As well, I am not forced to run the application as an administrator.
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Hello - curious. Moving over to using the UNC path, my NAS files are "sticky now". Thank you for the contribution.
I have also experience the issue you are - that the catalogued NAS entry disappears. Only once so far, but I am seeing a repeat your issue.
Maybe two is a coincidence, but there does seem to be a NAS-related issue then?
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