Portrait AI 2023 Plugin shutdown when you select presets

Stanford Thornton

• November 17, 2022 13:23

When I select presets in Portrait AI 2023 plugin the program shutsdown

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  Rick Sammartino Community moderator

  • November 17, 2022 17:29

  Standford, a couple of things you can try. First make sure your drivers are up to date per this article...

  https://on1help.zendesk.com/hc/en-us/articles/115000138471-How-to-Update-Video-Card-Driver-and-Set-Default-GPU-Open-GL-3-3-Error-Windows-Only-

  Then, you can try the Delete Settings procedure here...

  https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

  If that doesn't help, you'll need to talk to On1 tech support...

  https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

  https://on1help.zendesk.com/hc/en-us/requests/new

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  Stanford Thornton

  • November 17, 2022 20:30

  New update fixed problem and ai Selections are a lot better, it's more easier to correct.

   

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