Slow image display - preset thumbnails displaying slowly
This is a copy of an issue I sent six days ago -
I am experiencing numerous performance issues with the latest release ON1 Photo Raw
Changing the system settings from high to a middle point did help
The following is some testing with the adjusted settings I was doing where I adjusted a color image and then selected a B&W preset
Thumbnails are not displayed quickly as evidenced in the screenshot.
I had selected another preset but it did not change
Hovering over presets does not always change the displayed image
I selected another preset and the following occurred:
- Image was not adjusted
- CPU started to churn
- Hourglass was displayed
- Hourglass disappeared
- Image was never changed
Attempted again after a couple of minutes and the image changed
Changing from one thumbnail to another at the bottom of the screen is also slow
Another issue occurs when scrolling the thumbnails and selecting a thumbnail - the image is not displayed when it is selected. It takes several seconds to display the image. This is not a consistent issue. I have noticed that the CPU works harder when selecting another image
Another issue occurred when I attempted to use AI to adjust an image of an alligator. I selected the alligator, but AI failed to select the whole alligator.
I have also used Lightroom in conjunction with your software, and I have not experienced the items I have listed. I dropped Lightroom and Photoshop in deference to your products.
I am very disappointed, to say the least
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And you described all of that without mentioning anything about your system specs, you GPU driver, weather you're using catalogs or not.
By the way, if you sent an issue, it would have been to On1 tech support. This forum is not On1 Tech support. It's only users in this forum.
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