Problem with cursor and external monitor
I just got a M1 Max MacBook Pro (14") and an external monitor (Samsung, if it matters). I installed On1PR2023 and it runs fine on the laptop. But if I move it to the big screen, the cursor that shows and where the click activates are shifted by a bunch. Obviously this isn't going to work (I can't even choose the right folder). I only have a few things on this computer so far, but nothing else does this if I move them to the bigger screen. With On1, even moving it back didn't help. Closing it and reopening it, it works fine until I move it over, then I have the same issue.
Somewhere, I saw that someone got the mouse to align right by putting the cursor in a corner and it would catch up. That didn't work for me.
There aren't any settings to adjust the cursor. You could try delete settings, but I doubt that it will fix this problem.
I think you'll have to ask On1 tech support about this.
What resolution are you running the second monitor at? Is it default resolution? There have been various issues with PhotoRAW's interface when run at different resolutions/scaling. Just possible that something strange happens and what is on the screen is not what PhotoRAW thinks is on the screen, so you click on something and PhotoRAW reacts on basis of what it thinks should be at that position on screen.
I run a second monitor from my M1 iMac and haven't had any problems with using it either as main or secondary screen. However I did just try changing the resolution and move the main screen to secondary monitor and that worked, but when I moved it back then I got clicks acting at odds to where I was clicking. Restarting PhotoRAW fixed it.
If you are not running the Samsung at its default resolution then try doing that and see if that helps. If you are or it still doesn't work at default resolution then I am afraid I have no other suggestions.0
I solved it!!! I changed the external display to be scaled at one level smaller than the default and it works fine now. Hopefully if anyone else has this issue, they'll find this and it helps.0
How does the resolution of the two monitors compare now Elizabeth?0
My biggest issue was the alignment of the cursor and where it clicked and that's now fine. I haven't done enough editing to be completely sure about the external monitor in color matching and other stuff, though. But it looks fine in some quick edits to play and see if the alignment was good.0
In case this helps anyone, this is how it's now set. I will likely play with the color settings later, but at least the cursor is good.0
Glad that you have got it working Elizabeth. If you can get hold of a colour calibration device then I would recommend calibrating both MacBook and external monitor so that the colours are the same on both. That gives flexibility and allows you to edit on the MacBook when not connected to monitor and image to look the same when you then look at it on external monitor.1
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