Slow performance ..Crashes when using erase tool
Seems my existing graphics card (2gb) maybe cause of these problems after upgrade to ver 2023.. Now looking for new Win 10 PC. Can anyone advise if this may be suitable ..Thanks
Veno Scorp Gaming PC Intel Core i7 3770 16GB (512GB SSD + GTX 1650 4GB)
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If you can do better than the 4gb GTX 1650, I would do that. In my opinion, the 4 gb is the minimum needed and it won't take long for that to get outdated.
The rest of the PC is fine.
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Depending on how old your current computer is and it's specs you may do better just upgrading the video card. I've never heard of this brand which doesn't mean it's bad but the hard drive is kind of small for photo storage and a 4 Gb video card may be limiting in the future as well. If you store photos on an external HD then 512Gb is OK.
Just as a FYI, I use a 512 Gb SSD as a bootup/program storage and with all the programs I have on my computer, I have a little more than 1/2 a drive left but I also have a 2 TB spinning HD for all my data and I've used 500 Gb on that. My video card (Radeon RX580) has 8 Gb and ON1 was acting very strange with 2022 with preferences set to 50% VRAM but was great with it all the way up. Seems that ON1 runs much better with more VRAM memory or maybe using as much VRAM memory as possible; so 4 Gb may not be enough. Or maybe it could be the configuration of my machine.
Not knowing your budget or how expensive the computer is it would be hard to say if it is a "good deal". Back in 2020 I bought a prebuilt system for $850 which was about half of what I was going to spend if I built it myself; it seems to have decent components. My son bought the same brand about a year ago and it seems to working great as well ... if I listened to YouTubers they tend to bash the brand we have but it's good for our uses. Just keep in mind that you want to future proof as best you can, my last computer was 7 YO before I upgraded and it was running most programs great. I might not had to upgrade if I didn't upgrade some software!
I hope this helps.0 -
Vinny
Thanks for your reply..
Current PC specs.
Device name HP DESKTOP-AFSVHT9
Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz
Installed RAM 20.0 GB
Device ID 04F93C66-0C80-4343-832E-D1205216066A
Product ID 00330-75037-10060-AAOEM
System type 64-bit operating system, x64-based processorNVIDIA GeForce GT710 Driver Ver 456.71 2MB ram
On1 2022 ran slowly but OK but 2023 ver is terrible.. runs slowly and crashes when ‘erase’ feature is used
I have 2 SSD’s one for program and the other for photo storage..
I never imagined an update could cause this much trouble but thought I would change PC in case problem is my existing PC. It’s going to be an expensive upgrade ..🥴🥴
I still have ver 2022 which I use instead of 2023 ..
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I think your current PC will do for a while yet. You just need to replace the Video card with something better than the GTX 1650.
I'm getting good results with a Geforce RTX 3060 with 12gig of RAM. It's a more expensive, but If you don't need to replace the whole PC, you might consider something like it.
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David,
Your processor came out in 2012 (per Intel) which is making it getting oldish but it is a 4 core processor and you have 20 Gb memory. There are a couple of factors that come into play ... upgrading your video card can be beneficial but you have to watch the power consumption and how it hooks up to the power. Upgrading just the video card can be a good thing but if you also have to upgrade power supply then you are talking extra money for a computer with an 10 YO processor. Also is the power supply in the system a standard size power supply (I don't know if they come in different sizes). I typically have a "rule" (I sometimes do break this rule :)) that if repairing something costs 50% or more of a new product I will buy the new product. Just a FYI, some gaming video cards not only plug into the motherboard but they also need power cables attached to the video card themselves.
Since it is a store bought vs personally built my assumption is the power supply is just big enough for the build. My last computer was a HP and I believe it had a 400 watt power supply which meant I could only buy certain video cards; my new computer has a 550 watt which is not that much bigger. Places like Newegg usually have power specs for the card. Right now they have a MSI RTX 3060 with 12 Gb of VRAM for $370 that needs a 550 watt power supply. A larger power supply is running around $100 +/- so it would cost around $500. I see Bestbuy has a few computers under $1000, the brand my son and I have is CyberPowerPC and they have one for $950 which is very similar (it is updated) to what we have. I am not saying this is the only brand you should look at but it gives a price. So for another $600 it may be a better choice IF you can't find a video card that will work.
I'm not trying to spend your money, please believe me. I just want you to be fully informed to make the correct decision for you. Back in 2020 I couldn't afford a new computer for $1500 so I put my project on hold but when I saw a computer at Bestbuy for $850 that had almost everything I wanted I couldn't pass it up. The only thing it had which I was questioning is a older video card (RX580) but since I don't game I figured it was no big deal. Since then for last Christmas I asked for more memory, it now has 32 Gb, and a 512 Gb NVME drive so I'm done tinkering with it. I'll try to keep up with this thread in case you have any questions.0 -
Thanks for your comments..I appreciate your advice..
With my PC getting older and slower I am thinking it might be wiser to buy new and start again ..I only use it for photo editing and not games and the problems only got worse when I upgraded to ON1 Photo raw 2023. My present graphics card (2GB) only meets ON1’s minimum specs so I didn’t expect fast performance but I didn’t expect the program to crash during editing either.
A more expensive upgrade than I bargained for ..☹️☹️0 -
David,
I upgraded my computer for the same reason back in 2020 and I questioned myself on if I should; all my other software both photo and non photo worked great except for ON1. I actually questioned on how smart is it to pay $1000 to use a $100 software package. But unfortunately technology marches forward and the question becomes "do I stay put or do I go forward". For me, I'm a little geeky and for the price I paid I thought it was something to do. My data hard drive was small, my video card was the GT 730 with 2 Gb and I figured if I can get another 8 years out of the new computer then all is good as this is my entertainment.
I have learned that some software runs OK at minimal requirements and some do not. Other software doesn't hit the system as hard as ON1 for whatever reasons. The one thing you will find if you can think of this as a plus is most things will run much faster. Like I said earlier, when I downloaded RAW 2022 the preferences went to 50% VRAM and it ran really bad as it was only using 4 Gb VRAM. Once I put it to maximum RAW worked great.
It's a hard decision to make, good luck! One last thing ... you don't need to spend lots more money for a computer. There is at least one company out there the "specializes" in custom computers for photographers/video and their computers cost 3-5 times as much as an off the shelf or even a you build custom build.0 -
I'm having similar issues with slow speeds and "Not Responding" coming up a lot, crashing at export. I'm also on an older computer that I *think* meets the minimums. I'd love to get advice similar to that which David received...My computer/configurations have to change or I am not going to be able to continue using On1 (On1 and gimp are the only editing software that I've used to date). Do you think this is a video card issue? I could not find anywhere whether the card is compatible with OpenGL 4.2 (does that mean it's not?) and I have not been able to find a way to dedicate memory to it.
Thank you!
DeAnna
Device name DESKTOP-6FD550H
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 12.0 GB (11.9 GB usable)
Device ID 237E54DC-649C-4F5E-A8D9-A1032C35DD42
Product ID 00325-96260-63640-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch pointsVideo card is Intel HD Graphics 620
and here are my preference settings
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Your system does not have a dedicated GPU. The Intel HD Graphics 620 is built into the CPU and it isn't powerful enough for 2023.
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Brian Lawson This explains a LOT. Thank you! Is this something I could have added? If so, is this something Geek Squad or Dell would do for me?
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I don't know enough about your system to say for certain but I will say probably. It will depend upon there being an open slot of the right type for the new video card. Today's cards also need more power to run. Some even have their own power cables to draw directly from the power supply. This means your power supply will also have to be strong enough to handle the new card.
Yes, Dell or Geek Squad can help. I would take the computer to Best Buy and let them see what you've got then they will be able to guide you in the right direction.
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I fitted an NVIDIA GeForce GT710 2GB graphics card to my system. It met minimum ON1 photo raw specs but apparently is not powerful enough… It’s even been suggested to me that a 4GB graphics would struggle .. Good luck ..
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Yes, 4GB is the bare minimum IMO. More is better as it leaves room for future growth as well as providing better performance now.
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Okay, thanks again.
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DeAnna,
As I mentioned to David be careful of getting into a situation where you spend a lot of money and have an older computer. Your CPU is 6 YO (per Intel) and it looks as if it may be a mobile CPU which means it is not as powerful as a desktop CPU. It is an I7 but it is a 2 core device vs a 4 or 8 core I7. What Brian and I said about power requirements is very important, the money figures I quoted to David were real time figures on costs, I looked those up as I was typing the info.
Hopefully if you go to a store it won't cost too much if you do decide to upgrade components.
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