Levels Panel (Histogram) not showing in ON1 Raw 2023 Edit screen. Please help.
-
Do any of the panels show or all they all missing? That pane can be collapsed or expanded by clicking on the title of which ever panel you want to see or hide.
0 -
The Levels Pane is blank. So is the Navigator Pane. Info, History and Snapshots do show. Is there a switch I can turn on somewhere? Thanks.
0 -
No, there isn't any kind of switch other than to expand/collapse them.
Screenshots can be very helpful for situations like this. ;)
Tell me about your computer. What kind of system is it? What kind of GPU does it have? Have you configured your video drivers per "OpenGL 3.3 and Later is Required" - How to Update Video Card Driver (Windows Only) - Photo RAW?
0 -
Also, when I turn on filstrip view, I can see the image names but the images are blank.
0 -
You should try Delete settings before anything else...
https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File
0 -
0 -
I am using Windows 11. Dell desktop with 16 GB; Nvidia card 1660
0 -
0 -
Your video card looks like it should handle it. Do the Delete Settings Rick mentioned then check your video card drivers per the article I liked to above.
0 -
0 -
0 -
I performed the Delete Settings option as instructed. Previously, I had also checked toensure I had the latest driver for my graphics card. My Windows 11 is updated. Unfortunately, the Navigator and Levels panes are blank. as shown above. And so is my filmstrip
0 -
Check that the NVIDIA GeForce CTX 1660 SUPER video card is configured to allow Photo RAW to use it and that the Intel UHD Graphics 630 does not. The article I linked explains how to do this.
Also, be sure you have the latest drivers from NVIDIA's web site. DO NOT RELY on Windows updates. They will often times install an older version of the drivers and change the settings causing things to stop working.
0 -
I have done all that has been suggested and the problem persists.
It may be of interest for you to know that ON1 RAW 2022 does not present this problem when I launch it and work with it in the same environment. This is a ON1 RAW 2023 specific problem. It leads me to believe that there something in ON1 RAW 2023 that causes it.
0 -
Unless Brian has any other ideas, I think you'll need to contact On1 support about this.
0 -
I am out of ideas too.
0 -
Often the cause of items not being displayed has been down to running monitor at non default scaling, though I have never seen a report of thumbnails not displaying.
If you have changed the scaling try other values and see if that changes anything. You could also try expanding the filmstrip size by dragging top up.0
Please sign in to leave a comment.
Comments
17 comments