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Video Course, , can't see the Top Menu bar

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5 comments

  • Brian Lawson Community moderator

    Which video is it you are watching and what is the time stamp for that point in it?

    The green circle is just to show you where the cursor is and was put there by the screen capture software used to create the video. It isn't an interactive element of the video.

    A full screenshot showing us what you can see might be helpful.

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  • Rick Sammartino Community moderator

    I haven't seen any issues so far. As Brian suggested, we would need to know which of the 9 videos and a time stamp to check a specific problem.

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  • stephen rudolph

    hi.

    Its Video #2, at 2:25... i can see the dropdown list with the MASK options, but the top tool bar is not showing. not a real issue of course, since i know he is clicking on the MASK tool option.

    thanks

     

    i will post a screen shot

     

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  • stephen rudolph

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  • Rick Sammartino Community moderator

    Ok, I see now, and yes the top menu is hidden. Why don't you send Dylan a message and point that out for him. If you're a Plus member you can do that in the ON1 forums. You'll need to be signed in to access the forums...

    https://www.on1.com/plus/forums/

    if not a plus member, customer service is here...

    https://on1help.zendesk.com/hc/en-us/requests/new

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