ON1 wont work after start, shows message: No results found

George Fajnburg

• December 26, 2022 17:14

After opening ON1 a message: ¨No results found¨ appears in the middle of the screen and nothing I tried works. Does anyone experienced this?

0

• 

  Rick Sammartino Community moderator

  • December 26, 2022 17:32
  • Edited

  Reset the search criteria and see if that fixes it.

  

   

  If it doesn't, then you have an advanced search window open. Close it.

  

   

  You can read about the search filters on page 49 of the user guide.

  https://on1help.zendesk.com/hc/en-us/articles/206373527-USER-GUIDES

  0
• 

  Brian Lawson Community moderator

  • December 26, 2022 23:34
  • Edited

  You can also reset it by clicking the X button in that Filtered Results dialog.

  0

Please sign in to leave a comment.