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Metadata is confused?

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6 comments

  • Rick Sammartino Community moderator

    Without seeing what you're seeing, I'd have to say that your preset is using a different date format somehow. You might want to investigate the format that's originally applied to the photos compared with what you're trying to assign to them.

    When you select a number of photos and assign a preset to them, they should all be updated, unless the ones that weren't were the ones that gave the error message.

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  • Dal's Photography

    Hello Rick, I thank you very much, I will check on the date format, to see what's the problem. All my photos are taken with Fuji xt4 and in this case with the lens 100-400.

    I will take another look at the issue, and if it still going on , will let you know! You were very kind to answer back!
    Best wishes for you!

    Daniela

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  • Dal's Photography

    Rick, hi again, well, I tried to see what the issue is, and as you said, I see that where dates go, it says "Mixed" even if they are not, I am posting some images here, so you may see the issue? Thanks a lot !!

     

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  • Rick Sammartino Community moderator

    Sorry, I can't find any reference to 'Mixed' and I can't make it happen either. Looks like you'll have to ask ON1 tech support what it means. 

    They may be off for the weekend, but you can contact them here...

    https://on1help.zendesk.com/hc/en-us/requests/new

    Attach your screenshots to the request for them to see.

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  • Brian Lawson Community moderator

    I see 'Mixed' when I have multiple photos selected with different values for common fields. An example would be Location if I went to Zion and Bryce on the same day. Location would show Mixed for a selection of images with both those locations.

    I have not been able to reproduce this for the Date field though. It always shows me the date for the Super-selected image.

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  • Dal's Photography

    Thanks to both! I will get in touch with the support, as I am also having some other issues :)
    I wish you both a great weekend!!!

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