Cannot delete photos within ON1

Brett Young

• January 14, 2023 18:04

When I attempt ot delete single or multiple photos while in ON1 I get this popup window: 

"A folder or file is currently busy. Try again later."

This is on macOs and happens despite closing all other windows and restarting computer.

Any help out there?

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  Rick Sammartino Community moderator

  • January 14, 2023 18:07

  Have you tried deleting the photo outside of ON1 ? You need to isolate weather the problem is in ON1 or your OP sys.

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  Brett Young

  • January 14, 2023 18:12

  You are right.  When I try to delete outside of ON1 my mac says that the item is locked.  I guess now I gotta figure out how to unlock items. 

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  Brian Lawson Community moderator

  • January 14, 2023 19:30
  • Edited

  Select them in the Finder, use the Get Info command, and click the lock icon in the lower left corner of the info dialogue. If you hold the option key when you do the get info command, you’ll only get one dialogue and you can them unlock all at the same time.

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