I am trying to send a jpeg file to a print service of a picture I've either cropped in On1 or taken in camera with a 16:9 crop ratio which should leave me with a top and bottom white space on any standard photographic sized print (8x10, 11x14, etc) When I upload the file to the print service, the print size (11x14, etc) wants to crop my final image to "fill" the entire paper size and trim off both sides of the image. That's not what I'm looking for.
I've tried setting a larger canvas in On1 and then using the transform tool to keep the 16:9 aspect ratio but that doesn't seem to work. I've also tried it in Resize but no luck there either. I'm probably not using either of those tools correctly but still think this is possible.
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