Black faces

Diane Pinkerton

• January 29, 2023 15:07

When using portrait 2023 I hit done and it comes up in Photoshop as a black mask.  Why is this still happening

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  Rick Sammartino Community moderator

  • January 29, 2023 16:19

  You'll have to ask tech support. Attach examples of the photo returned to P/S

  https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

  https://on1help.zendesk.com/hc/en-us/requests/new

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