Macbook Air M2 - "The Installation Failed" (On1 Photo 10)
I'm not a mac person so I'm not sure what this error really is?
Trying to install On1 Photo 10 on a new Macbook Air M2 / 2022
All permissions were given during install, it seemed to make it to 100% but then gives the error at the end:
"The installation failed.
The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance"
I did send a message, but figured I'd check here also?
I see new versions saying they support M1/M2 now, does this version not? Or is it just not taking full advantage of it?
No current subscription, but I've bought legacy versions which were replaced by 10.5. Hoping to be able to install this without having to re-purchase?
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Photo 10 was released in 2017. How could it possibly have the equivalent compatibility of the newer programs.
You can download the final version (ON1 Photo 10.5.2) from this link if you don't have it. If that doesn't help, you'll need to wait for ON1s reply.
https://on1help.zendesk.com/hc/en-us/articles/205534438-Product-Downloads-for-ON1-Owners
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I guess my thing was that it "still worked" with the latest versions or Windows (11) and Photoshop (CC2023) -- so I figured they might on a mac as well, but maybe not taking full advantage of the speed of the M2?
There are just a handful of effects that I used within On1Effects and they all dated back to PerfectEffects4. PE4 and PE9 no longer activate due to the authentication server being down, so 10.5 was given as a free upgrade.
It's just a bummer having to spend $49.99 for the upgrade for just Effects, to use the same couple tools. The full version of the OneOne suite doesn't really do much for me as I have plenty of other tools that do the same job (Portraiture, PortraitPro, Nik Suite, dXo suite, Topaz suite).0 -
I seriously doubt you could install Photo 10 on an Intel Mac running Ventura or Big Sur. The OS is just too far beyond what the installer knows about. They rarely work beyond the next OS release at best.
As for running it on the latest Windows OSes, they are entirely different beasts. While the Windows OS has been updated since 2017 it is still basically Windows. The macOS has gone through many more major updates since then and the OS is nothing like what it was back then.
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Would it be possible to run Photo 10 under Rosetta? It might still not work, but it doesn’t anything so maybe it’s worth a try.
See https://www.macworld.com/article/338843/how-to-force-a-native-m1-mac-app-to-run-as-an-intel-app-instead.html0 -
It would have to run under Rosetta. Even the installer runs under Rosetta. That isn’t the problem. The problem is that the installer is not compatible with the newer OS version.
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Ah, ok , I did not have a clear picture of the problem then.
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