On1 Plus Organization
Answered
Am I the only one who has difficulty with the organization of On1 Plus training materials? I find that I have trouble finding the course(s) I'm interested in even if I have the exact title of the course. For example, the latest promotion from On1 is for a Masters Course entitled, "Masking Masters Class". While there are several videos/training classes/courses in the On1 library on this subject, I cannot find a match for this exact title. Even a search using the ON1 search bar yields NO hits. I'm assuming that this course is included in the ON1 plus materials and should be available to subscribers, so I'm disappointed that I cannot find it. If, in fact, that this course is NOT included in the On1 plus subscription and that an additional fee is required to gain access, then I'm disappointed. Anyone else having problems?
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You're looking in the wrong place. You're looking at the free training videos while the Masking Masters Class has to be purchased. It is in the Store under the Education and Training section.
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Thanks, Brian.
Let me make sure that I’ve got this right. In addition to purchasing the software (both RAW and Effects Add-On’s) and subscribing to On1 Plus for an additional fee, On1 still wants to charge me an additional fee for this and other course (s)? I thought that was the purpose of joining On1 Plus so all the additional training materials, such as this masters course, were included.
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This course was not produced by the company. It was made by Hudson Henry who is selling it through ON1's store. Plus courses produced by the company are free to Plus members.
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Thanks again, Brian, that explains the rational for the additional cost.
However, this is quite confusing since Hudson Henry also produces content for both On1 and On1 Plus which are included in the On1 Plus subscription and basic licenses and that Hudson Henry is using the On1.com URL to advertise and sell his product(s).
Perhaps On1 could make it clearer that Hudson Henry and others are independent contractors who produce content for BOTH On1 and themselves which they sell at an additional cost. I would also suggest that On1 make it much clearer what is and what is NOT included in the On1 Plus subscription especially since the On1.com URL is being used to advertise and sell additional content similar to what is included content in On1 Plus subscription. Right now I feel like the value of On1 Plus has been significantly diluted by allowing its content providers to charge additional fees for relevant content and to use the On1.com URL to advertise and sell their products. Why should I continue to purchase On1 Plus when I’m also being asked to pay again for new content?
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"I would also suggest that On1 make it much clearer what is and what is NOT included in the On1 Plus subscription ..."
In both the Creative Library and in the On1 Store, content that is included with your On1 Plus subscription is clearly identified with an icon ....
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