Error on Exporting

Richard Wise

• February 26, 2023 20:16

I keep getting this error message when I export (which has never happened before)

Starting Export Sun Feb 26 14:08:44 2023

Exporting 1 photos with 2 presets

Exporting_RLW2993.ARW

Error 3 exporting _RLW2993.ARW

Ending Export Sun Feb 26 14:08 2023

0

• 

  Rick Sammartino Community moderator

  • February 26, 2023 20:41

  The knowledge base doesn't have any info on that error.

  You can try the usual Delete Settings procedure and you can try troubleshooting by trying both foreground and background exporting to see if the problem changes.

  But, in the end, you'll likely have to contact ON1 support at some point. You'll need to send then the info requested in this article along with a description of the problem.

  https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

  https://on1help.zendesk.com/hc/en-us/requests/new

  0

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