Portrait framed images display as landscape. Why?
Images captured with portrait framing are displayed as landscape framed images. Very frustrating when these images are displayed sideways. This behavior occurs randomly, but is tending to happen more often with Lumix cameras. Specifically, the GX85 and the G8. The in-camera rotation for lcd viewing is turned on for both cameras. In ON1, Browse mode, edit mode? Occurs randomly on both. On1 version is 2023, March 8 update. iMac Retina 5K, 27 inch, Late 2014. SSD HD 32G RAM. Mac OS 11.7.4 (Big Sur). No newer OS updates available for this computer.
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I don't have this problem with my camera, so it might be a problem reading your cameras exif. You should contact ON1 support with a screenshot of what you're seeing and send the same image for them to try.
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You can also post a download link for one of the improperly rotated images and I will take a look on my Mac mini.
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It took me a few days to get back to my computer to follow up to this conversation. My apologies. Here is a link to an image sot in portrait mode, but displays in my 2023 browser as landscape. https://www.dropbox.com/s/jycst1ovwtnf3ek/211214___1050446.jpg?dl=0 This appears to be a random occurrence that can happen in any folder at any time, and tends to be unique to my two Lumix G series cameras. Manually rotating the images typically will not work. And yet, I may, as some point in the future, find this file ration issue magically fixed...or not. Suggestions regarding possible fixes are welcome.
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That image shows in its correct orientation on my system.
What happens if you use the Finder to move it to a new location or Duplicate it in place to create a new copy for the program to find. Does the duplicate show properly?
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Duplicating the image does seem to prevent portrait framed images from being automatically rotated to landscape. However, because this problem seems to be exclusive to Lumix cameras I am going to experiment a bit. I am suspecting, with no rational reason, there is a camera setting that is the culprit. I will report back.
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I doubt it is the camera when the images are sometimes loading correctly while other times they are not. And, the fact that a duplicate copy of the image does display properly says most likely it isn't a camera setting. It could be some kind of corruption in the program's database for your images. You can try the Delete Settings and Reset ON1 Photo RAW 2023 commands. If neither of those works it should definitely be reported to tech support. See Rick's post above for details.
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Thank you for your reply and suggestion, specifically the delete settings and reset process. I’ve read the warnings regarding complete rebuilding of catalogs and albums. I’ve had to do that every year for five years. Albums are how I curate my image library. Each time the rebuild has taken months of work. Never again. I will seek tech support regarding this issue. Hopefully a resolution can be found. In the meantime, I will live with the odd behavior.
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Tech support is going to tell you to do what I’ve told you to do. Add a Keyword to the images in your Albums. I use the name of the Album. To rebuild the Albums is then a simple matter of searching for the keyword then doing a Select All and placing them into a new Album. Takes a couple of minutes to rebuild them all.
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I do not catalog my images. The constant activity in the background makes my computer operate slower than a Galapapos Giant Tortise can move. Without cataloging in use, searching is restricted to within a single folder, correct?
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Yes, without Catalogs you are limited to searching just the current folder. That does complicate things. However, cataloging should have 0 impact on your system once they have all been built. You just have to let the process finish.
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I actually did catalog my entire image library a couple of years or so ago. Version 2020 or 2021, I think. Took about two weeks with my internet access speed then for t he hard drive to stop spinning. Eventually the background activity slowed my computer to beachballs most of the time. I stopped the cataloging and my computer returned to normal processing of data. I have a new computer system now (still older intel), and have slowly been upgrading the data flow. It remains Apple's Thunderbolt 2. When the last upgrade step is complete (a SSD drive for library storage) I will once again attempt cataloging. In the meantime I will follow your suggestion of keywording album contents with a keyword being the name of the specific album. I thank you for the time and energy you spend moderating peer-to-peer chat space.
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FWIW, the cataloging process does not use the internet so your access speed has not affect on the program's ability to finish creating the catalogs.
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Oh, of course. The cloud services use the internet. Don't know why that entered in to my flow of thought, but it did. Apologies.
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One more tip on the Keyword/Album names. I grouped mine into a hierarchy under a parent Keyword "Albums". That makes it easy to find them all in one view without having to scroll through the entire Keyword List looking for the one you want or trying to remember its name when it is time to rebuild them.
Albums
Album A
Album B
.
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