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Computer not reading my plug in drive

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5 comments

  • Brian Lawson Community moderator

    I would check the drive's permissions. Compare the permissions on the Verbatim against the T7 and see if they differ.

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  • Marion Hagenvoort

    I've checked that and it tells me I have custom access on both drives

     

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  • Brian Lawson Community moderator

    Custom Access can mean a lot of different things. Basically it says the permissions are not standard without actually telling you what they are. I'm looking for more specific information like read and write access.

    Where did you see that? This is what I see when I do a Get Info on my external drive containing my photos.

    Check the System Preferences > Files & Folders entry for ON1 Photo RAW 2023. If you are not yet running Ventura your's will look a bit different that what I show below.

     

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  • Marion Hagenvoort

    Thank you Brian, it worked, I'm so happy.  I'm not the best computer geek but your instructions were easy to follow, again thank you.  Cheers Marion

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  • Brian Lawson Community moderator

    I’m glad I could help.

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