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Not enough space on hard drive on Exporting to desktop (Windows)

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9 comments

  • Rick Sammartino Community moderator

    How about some details. How much free space does the drive have and how big is the file?

    Do you have another drive that you can export to? Does that work?

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  • ALEC MCKEOWN

    Well I have four drives I can choose from, anything from 125GB, 232GB, 701GB and 825GB 

    As my first comment said, "Not Enough Space" comes up when I go to export to any of these drives

    because it says the file is 1040.5GB  a crazy size for a small JPEG.

    Oh, If I right click and go save as, it work the fine !

     

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  • Rick Sammartino Community moderator

    I can't imagine any Export settings that would try to create a file that big. Can you post a screenshot of the export dialog that's causing it?

    Then, do the delete settings procedure below and try the export again.

    https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

    If Delete settings doesn't fix it, you'll likely have to contact tech support for more help.

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  • David Tillett
    Great answers

    Someone had a similar issue in the past. Turned out that they had put in pixel values for resizing but left units as inches. Have you got resizing enabled and are the values right?

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  • Brian Lawson Community moderator

    "If I right click and go save as…" Photo RAW does not have a Save As command. Could you be using the Quick Export command? It does not provide the options for specifying a new size for the image. That would point to a problem with your Export settings such as David mentioned - specifying one set of dimensions but using a different units setting.

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  • ALEC MCKEOWN

    That reset didn't work so here is the screenshot for you. I'll check the pixel value

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  • Brian Lawson Community moderator

    What we really need to see is the Resize section. All you've shown us is the settings you have turned off. :)

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  • ALEC MCKEOWN

    Well would you believe it, that's what was causing the problem the resizing was left ticked lol 

    Thanks David for solving that.

    Thanks Brian for your help.

    there you go, small things can cause a BIG problem.

    I think that needs a fix for next update lol 

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  • Brian Lawson Community moderator

    I leave Resizing on for everything I Export. That's how I specify what size image I want. With it turned off you are exporting at the original image's dimensions.

    Please show us the settings from when they were turned on. Most likely you just have to make a simple change to get the export to work.

    With everything off in the Export dialog you are essentially doing a Quick Save only you set the exported file type in the Export dialog rather than picking it from the Quick Save's Save dialog.

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