Catalogued folders greyed out
PR2023 still extends to crash if left running overnight. This has been no big deal. Until today.
As you can see, all my catalogued folders are now greyed out and I have no idea if they can be restored. Thoughts, anyone? Brian, Rick?
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No go Brian. I am not seeing what you are seeing. Just that I have Full Disk Access.
The only way seems to be to go to Browse and then make each folder a catalogued folder all over again. But then that is going to bloat my PBC even more!
Let's see if Support has a solution.
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Obvious first step is to restart the program. What happens?
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I have already tried that, as well as resetting!
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What about restoring your most recent backup, did you try that too?
I think you'll need to contact support for this. I can't think of any reason they would be grey.
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Where are those Cataloged folders stored? Are they on an external drive by any chance? Does Photo RAW have permissions to access that drive? Is the drive mounted on your Desktop?
Go to System Preferences > Files and Folders and scroll down looking for an ON Photo RAW 2023 entry. It should look like this.
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Brian
It says "Full Disk Access" and always has.
I am waiting for a response from Support before doing anything as drastic as restoring from a backup.
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I didn't ask about Full disk Access. What does it say in Files and Folders?
A Restore shouldn't be necessary. This isn't a problem with the databases or anything like that. It has to do with the program's permissions to do things to your system.0 -
I am on Ventura and that's the way it shows:
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There should be another one for Files and Folders. I'm also on Ventura 13.3.1.
You might try reinstalling the program. The installer should set those permissions. Another thing you might try first is to use the Browse tab to navigate to one of those folders and see if the program prompts you for permissions. I'm pretty sure those permissions are what's keeping the program from accessing the Catalogs.
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Support have basically told me to start cataloguing afresh! Which I will do little by little each time I access a particular folder.
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I was afraid that's where this was going. Before you start recreating your Catalogs I would trash the PBC so there isn't any leftover junk consuming your storage space.
May I ask why you have so many Catalogs? That could have something to do with why you have so many problems with them that others don't seem to have. I keep all my photos in a single folder, inside sub-folders of course. I have 1 Catalog for that master folder. I have 2 other Catalogs as well, but they are both of folders inside the master Catalog which I use for ease of access.
Another thing I thought of earlier today is how many of those Catalogs are you trying to build at the same time? That could also be a problem. I don't know how the program is designed but one way would be to spawn a new background process to create each separate Catalog. That would lead to some serious I/O contention which would slow the process to a crawl. Imagine creating 15 Catalogs, each from its own program. Now you have 15 different programs (background process) all trying to read the drive containing the photos and all trying to write to the PBC at the same time. That's going to generate a huge traffic jam on the order of an LA freeway at rush hour.
You did say you will do them little by little and that's a good idea. Is it possible to combine some of them to reduce the number of catalogs being generated? How about a single Catalog for each decade? That would cut the number of them by 90%!
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This may not be a Photo RAW problem. I subscribe to a blog called The Eclectic Light Company from a guy named Howard Oakley. He used to write for the UK version of MacWorld I believe. He's heavy into how the Mac's OS works under the hood. He writes utility programs for various things like analyzing log files, checking for OS component versions and getting the latest updates, all kind of stuff and it's all free.
Anyhow, the past week he has been delving into how permissions work. Things like ACL and quarantine flags and other filesystem metadata stuff that affects who can do what to files and folders. Today's post was on Tackling problems with permissions, and and other access controls. I don't know that it will specifically help your problem but if you want a better understanding of the complexities involved it's pretty interesting.
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It must have been related to the crash, as everything had been working well for more than a year now. I did re-catalogue everything last year when I moved my images to a new external SSD.
The reason I had so many different folders was that, when I experienced some slowdown issues some years ago, Support told me to break up my catalogues: originally I had just the one when I first purchased PR 3/4 years ago.
Anyway, I have cleared out the PBC and for the time being have just catalogued my photos from this year, which I am more likely to be working on. I will add new catalogues as and when I need them, rather than doing pretty much everything.
Thanks for the suggestions.
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