User created presets not available in Import from Device in ON1 Photo Raw 2023.1

John Dorsey

• May 02, 2023 22:13

User created presets not available in Import from Device, under "Photo Settings" on Windows 10. This doesn't happen on my MacBook.

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  Rick Sammartino Community moderator

  • May 03, 2023 00:33

  My presets are working fine for import. Try delete settings then check it again.

  https://on1help.zendesk.com/hc/en-us/articles/360049641431-Delete-Settings-File

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  John Dorsey

  • May 03, 2023 17:36

  Didn't work. I even tried the Reset of ON1 2023, but still didn't work. It won't even show me the category I created named "My Presets"

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  John Dorsey

  • May 03, 2023 17:51

  Well I finally got it working by exporting it from the Edit module, and then importing it again. Thanks for your help

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