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file name

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5 comments

  • Michelle Pujols

    The first 5 shows the new file name starting with image 6 it goes to the original IMG name

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  • Brian Lawson Community moderator

    A screenshot showing us where you are still seeing the original name would be very helpful.

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  • Brian Lawson Community moderator

    Is this what you are seeing?

    I don't know why that is happening. You'll have to ask tech support about it. Be sure to give them enough details to allow them to understand the problem. Pictures are work a thousand words. 😉

    How to submit a problem to ON1 Tech Support - A Step-by-step Guide

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  • Michelle Pujols
    Yes that is what is happening. Do I need to go to tech support?
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  • Brian Lawson Community moderator

    That appears to be a bug in the program. I don't know where the program is pulling the old filename from. You'll need to report this to tech support.

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