European printers alert my images not standard even when I use ratio crop

Kristin Ellström

• June 01, 2023 11:15

I got frequent problem with ordering posters in 70cmx50cm or any of the standar proportions, it is not much off but it makes manual cropping at the printer and other people crop my work.. 

I'd think 7:5 would mean 70cmx50cm... but it does not! It comes out as 70cmx49,something

And this is time-consuming and weird.

Can I avoid this?

I do NOT want to alter the image itself, I just want a crop to be accurate, no need AFTER to make it fit a frame..

Thank you for constructive comments/

0

• 

  Brian Lawson Community moderator

  • June 01, 2023 12:37

  Have you tried using Pixel dimensions rather than cm? Multiply the size in cm by the PPI to find the total number of pixels for that size.

  Other than that you'll have to contact tech support.

  How to submit a problem to ON1 Tech Support - A Step-by-step Guide

  0
• 

  Martin de Jong

  • June 01, 2023 18:11

  Brian,
  Is your formula correct? 1 inch equals 2.54 cm, therefore I think the formula should be (dimension in cm * PPI) / 2.54. But I can be wrong of course. 

  0
• 

  Brian Lawson Community moderator

  • June 01, 2023 18:19

  Yes, of course, my bad. I forgot about the inches to centimeters conversion.

  0

Please sign in to leave a comment.