Copy/Paste and Sync no passing Color Temperature settings
Hi everyone. I installed 2023.5 and for that moment, weird thinks happens during copy/paste or sync process. Firstly when I synced one image settings(Develop, Effects and Portrait only) to other already cropped and retouched images, all of them resets their previous crop and retouch settings. Also the Develop settings passes but not the Color temperature nor tint. I notice that the paste process resets the Kelvin button and can set back the temperature value( I posted a video below) . Is anyone facing white balance setting cannot be pasted or synced between images?
I tried uninstall and reinstall, nvidia driver updates, I cleaned up my computer from trashes and registry errors, reboots, but the issue continues
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You need to be talking to tech support about this.
How to submit a problem to ON1 Tech Support - A Step-by-step Guide
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Tried to replicate your problem - I see no problem on my computer
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I have similar problem: when i copy settings from photo and paste to whole album only part of setting (for example only NoNoiseAI), all photos has reset all settings. Undo (CTRL-Z) do not helps.
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Petr Hájek exactly, the same happens to me. Not only fails to paste the color temperature and tint in my case but also the pictures resets all the other settings too like crop, retouch, ect when are sync or pasted, practically you loose or your crop, recompose and retouching jobs.
And thats happening with images which were processed with previous ON1 versions which have already a .on1 sidecard attached.
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That is exactly what is supposed to happen. When you use the Paste Settings from Previous Edit command EVERYTHING gets set according to the source image — Crop, masks, edits, everything!
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Brian Lawson I will clarify that this situation only happens with images edited with previous ON1 versions.
Exactly means that the copy/paste or sync are not working as intended, in my case under Develop/Color/Whitebalance the "K" button state, the color temp and tint values are not pasting or sync between source image to destination ones, and as I said I noticing this situation only happening on images previously edited (ON1 2023.1 and earlier). Also as mentioned Petr Hájek , the same happens to me, if the images already are crop, retouch or other settings and I paste only "Develop" settings from other, all not choosen settings to be pasted resets when suppose to be untouched because were not selected during paste process.
Anyway, I hope this situation be solved so I can retouch my already retouched images using previous versions (ON1 2023.1 and earlier)
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Then you need to talk to tech support as I mentioned above. Let us know what they have to say.
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@Brian Lawson Sorry, but I cannot agree with this. Exactly for this situation they are buttons which say, what part of setting do you want to copy. Other part sould be unchanged. Partial settings copy its basic funcionality, i guess. Not "partial setting copy AND RESET OTHERS".
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For the 3rd time, "Then you need to talk to tech support as I mentioned above. Let us know what they have to say."
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Brian Lawson I inderstand, i make case for support. Here i only explain situation.'
@Jose Omar Santiago Colon Please, where i can download older version ON1 2003? On my profile/product i fond only donload page with link for last version (2023.5)-0 -
Ask support for a download link when you contact them. They only publish the latest version's link on the site.
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Petr Hájek here into the SITE you can download earlier versions, but I dont see the latest previous ones (Mar23, Feb23, Dec22 nor Oct22)
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I meant the previous version, but from the 2023 family (2023.1). I already got it through support, thank you.
Unfortunately - support also claimed it was OK to overwrite anything that wasn't selected to reset. Which seems absurd to me, so I didn't post there that I disagree that this would be a common understanding of the feature. So I'll see.
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When you paste settings you’re telling the program to make the destination file exactly like the source file. That can only happen if you over write everything.
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Brian Lawson Sorry, but no. Shortcut Ctrl-Shift-C/...V copy/paste selected parameters and others keep untouched. Of course, by default are selected all parameters. This is how work these functions in Lightroom, Capture One, ... many programs ... and also ON1 Photo RAW 2023.1 and older.
If authors want to applied this functions (i do not understand why), should be better choose another shortcuts for them, because these ones are established. It is similar, if somebody write program where would be shortcuts for copy/paste for example Alt-F4 and Alt-F8.0 -
But that is not how it works in Photo RAW. Learn the tools the program provides.
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Brian Lawson thats the point, for example, when you copy only Develop, Effect and Portrait settings, the paste process resets the others not selected settings like Crop, Retouch, Local Adjust and so on. Also in my case, the Color temperature nor the tint passes during paste process. It is a weird behivor not suppose to be like that.
Important to highlight here, this situation happens only on images already edited with previous ON1 versions(2023.1) and is not happening if the images are firstly processes with the current ON1 version(2023.5)
I hope the issue be clear now, this post is just informative, we already know about give a touch to technical support, thanks
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Thanks for the clarification I’ll have to play with it more myself.
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You keep conflating Syncing with Copy/Paste. Syncing allows you to specify what will be synced from the source file. Copy/Paste is an all or nothing proposition.
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Well, if you go manually to copy image settings then paste them to other one, the software rises a popup window asking you what to paste and you choose which settings do you want to be pasted, the non selected settings must be kept individually per image(ex. the crop, retouch and local adjustments) but software resets all other ones not selected during paste process, also in my case the color temperature and tint does not passes during paste process.
If you sync image settings, it is basically a semi-automatic copy/paste process just stopping at the popup window to ask you what do you want to be pasted
Let me know if Iam wrong with that?
Important to highlight here, this situation happens only on images already edited with previous ON1 versions(2023.1) and is not happening if the images are firstly processes with the current ON1 version(2023.5)
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Jose, I don't see a solution for this. If there is a compatibility bug when pasting to previously edited photos, then correcting that would create a new bug when posting to newly edited photos.
Will be interesting to see what support says.
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I experience the same issue. Am working with several bracketed photos at a time to create 360° panoramas, I make basic adjustments to a single image, change the colour temperature and then copy the developer settings and paste to the other images. All is well apart from the colour temp and tint are not copied across - I then end up with oddly coloured thumbnails. This was present in the previous version and I raised a support case but the issue has not been resolved in the update which is a real pity.
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I made support case, we will see.
For example, there is a testcase:
On these pictures are developed photo (little stronger for visibility) - see effect layers and exposure, highlights and white balance.
Next I changed NoNoiseAI on another photo, copy settings and paste it on others photos:
And on these picures you can see, how pasting reset all changed parameters to default/nothing (include effect layers)
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Petr Hájek thats exactly happens to me with images edited with earlier ON1 versions (earliest than 2023.5)
Did you tried the yesterday ON1 Release to see if the copy/paste and sync issue were solved? I cant do it myself because Iam upgrading PC now. Let me know and thanks a for illustrating this issue
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I mentioned earlier that I was experiencing this issue with copying developer settings from a modified image to other images - what really annoyed me was the colour temperature - I'd end up with really odd colour cast, including the thumbnails when I pasted settings after choosing copy from adjusted image..
I just tried again after updating On1 yesterday.....
Made basic changes inc colour temperature. After making the changes to single image I go back to thumbnail view - right click adjusted image and copy settings, select the other images in the folder and paste setting (just 'developer' selected in the option pop-up window). Unfortunately I then watch as all the other thumbnails' go weird as the colour settings are messed up.
However, If I select all the images, right-click and choose 'paste settings from previous edit' it does it correctly! One by one I can see the image thumbnails reflecting the while balance changes from my adjusted image, and when I open up the images I can see they have inherited the NoNoise/Sharpening and Lens Correction settings from my initial image.
Will do some more testing but it seems to me there is an issue with the 'Paste Settings' option - I'll just use the 'Paste Settings From Previous Edit' option from now on.
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Has anyone reported this to tech support? What was their response?
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I opened a ticket a long time back addressing just the colour temp copy paste issue , I think I got a boiler-plate response at the time. I'll open a ticket with what I've posted above. Would be nice to get it properly resolved rather than working around it.
I appreciate this is just a user to user area.
Cheers.0 -
My case still has status "Investigating". I sent few RAW files and *.on1 files before and after pasting. Now they investigating them.
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I opened a ticket #349639 because Iam noticing that this situation is happening many times to me and no matter the ON1 version you used to process the image if you take one image and change its color temperature to Kelvin and set it to 5000 and tint 8 to say something, then select other images which you want to sync or be pasted with that settings, all the other images resets it color temperature getting a green tinted image
Let see what Tech support catch
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Here is the problem that Jose is describing... when I select "Paste Settings", this window pops up (I've expanded the menus to show White Balance is selected):
But the white balance settings don't actually get pasted. I thought maybe "Auto Color" was conflicting with pasted white balance settings, but unselecting Auto Color doesn't change the behavior.
This is clearly a bug.
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