Skip to main content

Can I downgrade from 2023.5 to 2023.1?

Answered

Comments

5 comments

  • Mark Fleming

    Patrick,

    I and others have had the same Vulkan error message after updating to 2023.5. My GPU is an integrated Intel Iris Xe. See this topic: Vulcan driver,

    I re-installed and ran 2023.1 with no issues. I think tech support can send you a link to the 2023.1 installer. 

    Mark 

    0
  • Brian Lawson Community moderator

    This is a problem that the engineers are looking into. As Mark said, contact tech support and ask for the download link to 2023.1.

    0
  • Patrick Whittick

    Mark, Brian,

    Many thanks. I'll have a look around for the tech support contact link and ask them for the 2023.1 link.

     

    Patrick

    0
  • Brian Lawson Community moderator

    To contact tech support use the Submit a Request link on this page.

    0
  • Patrick Whittick

    Brian,

    Again, many thanks. Having tried support@on1.com (that bounces!), I found the 'Submit a Request link.

    In the meantime, I might see if I can just run the 2022 version.

     

    Patrick

     

    0

Please sign in to leave a comment.