Think it's time to move on
I have been an ON1 user from the beginning integrated with Lightroom. Over the last 2 years I have been using ON1 exclusively for all my editing. I just want to say ON1 Suite as a whole is a great product, well designed and very well implemented. Interface is great, unfortunately the same issues remain that I have been struggling with since the initial versions. Editing simple photos with little effects and edits works pretty well, ON1's weak point for me has always been the more involved edits with multiple effects the application becomes erratic and extremely slow to the point where it is no longer useful. New versions keep coming out but the underlying issues still remain and seems to get worse with new versions. I tried all recommendations with absolutely no luck. I have an i7 11700k 3.6ghz, 64GB high speed Ram and a Nvidia Gforce RTX 3060. At this point I think I have to give up on ON1 ever fixng these issues and it's time to move on to a more stable faster app.
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Good luck! Bei aware that there ist no app with no problems.
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Dave, I agree with your sentiments regarding the program. Our systems are similar in design and I find myself rebooting and restarting the edit where I left off fairly often. (usually when masking and zoomed in)
That being said, if it wasn't for Brian and Rick always trying to help, and pretty quickly I might add, I would have probably tried another program. So for me, that's a additional benefit I may not find in another program/forum. If I had to give the program (performance) a grade it would be a B-.........The help from this forum a solid A+.
While I'm just a enthusiast, it would be interesting to hear what the power users thoughts are. Even about other programs they may have used in the past.
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Hi, have to also some what agree, I have had problems with releases over the last years and always seems to be answered with "your computer specs are not good enough" or words to that affect. I have upgraded by the way of a newly built computer Win 11, Nvidia RTX 2060, 16GB ram and with the latest update the app has reverted back to when using a selection of different editing options on one image the sliders lag behind the pen movements. Using other apps (Topaz Denoise, Sharpen, Affinity Photo, Lightroom the cloud option) I don't get this happening. As said the assistance here on the forum from Brian and Rick has been excellent but when viewing the forums there seems to be still a lot of people having stability problems.
I am now only using On1 2023 for viewing images, adding a camera colour profile and lens correction then exporting as a DNG to a Lightroom 6 (perpetual license from 2015 cannot read Sony A7 IV Raw files). Not that On1 is not a good app but seems to use it you need a super computer.
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It's all relative, Russell.
If you think Photo RAW is resource intensive, I'd advise you to steer well clear of the latest iteration of LightRoom Classic (especially the AI features like the new Denoise) - Photo RAW positively sips at resources compared to Lr.
For context, I can export a file with "No Noise AI" and sharpening applied from Photo RAW in a matter of a second or two (often less); the same file, processed in essentially the same way, exported at the same size and file format, takes near enough a minute out of Lr.
It's just the price of entry: if we want these fancy new AI features, we need a computer capable of dealing with their resource overhead.
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Just a follow up.
I contacted support concerning the lag when using sliders a problem that has been with us since at least 4 or more years ago (https://on1help.zendesk.com/hc/en-us/community/posts/360044113551-Slider-smoothness) and still get back the same old response. 'Make sure you have the latest GPU drivers installed' 'The biggest issue we see with preview issues, poor performance, hangs/freezes in the UI or images not appearing when using ON1 apps is either video card drivers not being current or that the application has not been set to run off the discreet (not embedded) GPU
Visit the manufacturers website to download the latest driver directly from them. Updating thru the Windows updater will not give you the latest driver.' etc etcNow don't get me wrong but after 4 years+ you would think that a slider lag problem would be resolved without having to go through the above again!
I am not a tech person but surly a remedy for a simple thing like a slider/s lagging behind a cursor could be addressed without changing this and that in your system?
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"Now don't get me wrong but after 4 years+ you would think that a slider lag problem would be resolved without having to go through the above again!
I am not a tech person but surely a remedy for a simple thing like a slider/s lagging behind a cursor could be addressed without changing this and that in your system?"
Well, just... no.
In common with just about every other GPU-intensive program out there (I again refer you to Lr) up-to-date GPU drivers are a de facto essential: chipset makers constantly improve the way their chips (and by extension your whole PC) are able to perform by improving their drivers, and it's a simple fact of life that if you want maximal performance from your GPU, you need to keep on top of driver updates.
There's nothing new or unreasonable about this: I've updated my GPU's drivers twice already this year - and I've only had the GPU for three months..!
So if the cause of a laggy slider is an out-of-date GPU driver, meaning that your GPU isn't performing as well as it could, that's how you fix it - and if you ask me, an overall (possibly significant) improvement in the performance of my PC and the software I use - costing me nothing but a few minutes of my time - is quite a bargain.
https://www.avast.com/c-does-updating-drivers-increase-performance
Again: it's just part of the price of entry, if you want well-performing, high-capability software. If you don't, then maybe Photo RAW isn't for you.
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One thing a lot of folks don't realize is that the GPU is used to track mouse movements. The more time the program has to spend rendering the changes made by our edits, the less time it has to track that movement and things start to lag or stutter.
This is what the Preferences > System > Video Card Strength slider is for. It tells the program how much GPU time to spend rendering vs tracking the mouse movements. Lowering the slider setting tells the program to spend less time rendering and more time tracking. I keep mine set to High most of the time. When things start to get slower than I like, I will go lower the setting until I finish with that image then it gets reset to High.
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Brian. Preferences > System > Video Card Strength slider is for. It tells the program how much GPU time to spend rendering vs tracking the mouse movements
Thankyou did not no this option affected slider improvement
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On1 is the slowest editing program I've ever had. Takes more time to load than it takes me to edit an entire image in Adobe LrC/PSCC. Adobe is adding tons of AI probably because of On1, but the On1 lags Adobe speed so much I'm quitting it too.
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"On1 is the slowest editing program I've ever had."
It's one of the fastest, on my machine (and I use a lot of them).
That's kinda the point: slowest for you is far more likely an indication that your machine is lacking in some way, than it is evidence that Photo RAW (I assume that's what you mean - "ON1" is the name of the company) is flawed in some way.
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I was speaking about all the On1 programs, plug ins and filters. If my PC were lacking or if I set up my preferences incorrectly, Adobe products would be slow too. Not so. 128GB RAM, i9 Intel processor NVidia RTX video card w/8GB RAM. Some software engineers are good, some not so much. I'm happy your "machine" works at a speed you are happy with.
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Adobe's products do not work the same way as ON1's programs do. You cannot compare their performances because of those differences.
If ON1's programs are too slow for your needs, just move on. Don't blame the engineers for problems which do not exist on other people's systems.
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I’ll be honest, I have tried the latest version and so far seems to be a vast improvement. I have tried all the best apps out there and in all honesty for me, ON1 Suite is by far the best, superior interface (very clean, extremely functional). I love using luminosity masks and ON1’s implementation is fantastic. So my previous post , mainly out of frustration will not keep me from staying with the product. There really isn’t anything out there that can really compare. As far as the engineers, just please keep improving things like CPU usage and speed, overall the engineering team did a fantastic job. To run the application at its best you will need a fairly powerful machine, I would think that’s the biggest complaint from the majority of users, not enough or improperly configured resources.
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"If my PC were lacking or if I set up my preferences incorrectly, Adobe products would be slow too. "
Again. Just no.
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"To run the application at its best you will need a fairly powerful machine, I would think that’s the biggest complaint from the majority of users, not enough or improperly configured resources."
There ya go.
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"If my PC were lacking … Adobe products would be slow too."
This just isn't true. I keep saying you cannot compare the performance of Photoshop to Photo RAW. When an edit is made in Ps it is baked into the pixels at that time. It does not have to be rerendered when a change is made in another filter.
Photo RAW is the opposite. Because it is non-destructive, every change we make while editing requires every filter and effect above what we are currently editing to be re-rendered. The more layers (and Layers) above the one being worked on, the slower things become.
The is the Video Card Strength slider in Preferences > System that can help if things get too slow. The GPU not only handles the rendering, it also tracks the brush movements. The more time the program spends rendering the new edits, the less time it has to reposition the brush. The Video Card Strength slider sets the ratio between tracking and rendering. Lowering the strength means quicker tracking and less rendering.
There are also the 2 checkboxes Fast Panning & Fast Preview which will lower the rendering quality while performing those actions so things happen more quickly.
Are you familiar with the Editing Pipeline? It defines the order in which the edits are rendered. It is discussed on page 74 in the User Guide. Keep it in mind when doing your editing.
Sometimes it helps to temporarily turn off things that are more processor intensive like Dynamic Contrast. When you've finshed the masking turn them back on.
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