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ON1 Photo RAW 2023.5 freezes in Browse

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2 comments

  • Brian Lawson Community moderator

    Go to the Finder and move that folder somewhere else. Put it on your Desktop temporarily. Now you should be able to relaunch the program without it freezing up again. The next problem is figuring out what is in that folder causing the problem. You can try looking in the CorruptFiiles log at ~/Library/Application Support/ON1/Photo RAW 2023. It might point you in the right direction but you could be left with trial and error, moving individual images back into where Photo RAW can see them until it locks up again.

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  • Kenneth Merrill

    Found the Delete Settings option and that did the trick. 

     

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