ZenDesk Authorisatoion
AnsweredWho the heck thought it would be a good Idea to implement a repeated repeated repeated zenDesk Authorisation check every time I change a page. And repeatedly tell it Im not a robot? Even when Im logged in?
very distracting and VERY annoying
best wishes to everyone.
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The company does not write the Zendesk code used for this site. It is a service they pay for.
Whatever is going on is unique to your computer. I remain logged in for about a day and a half before I have to log back in and I don't recall ever seeing any robot checkers. I just logged in again about a half an hour ago and wasn't presented with that.
Have you tried clearing your web browser's cache or using a different browser?
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It's clearly a problem at your end, Laurie - I don't experience what you describe either: like Brian, I can go a couple of days before needing to log back in, and I never see robot checking dialogues.
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Guys, thanks for the feedback. did respond earlier but not sure whats happened to my comment
Only ever occured when I was logging in and accessing pages for the first time. And like you this was unknown and was co-incidental to updating to 2023.5. My original thoughts were a new security thing especially due to upcoming App Manager. As suggested-it appears to be a MyEnd issue. Appears to be a Safari issue (hopefully just me :) ) as I reinstalled Firefox and all seemed OK. just a quick flash while accessing ON1 login page but nothing intrusive.
Thank you Brian Kieth for your suggestion and notes
Take care and stay safe
L
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