.ONPRESET files not opening in ON1

Aaron Perkinson

• July 23, 2023 13:13

The only way I can get these to install is to shut down ON1 and click on them one at a time. While the program is open, they do not install at all.

This is a new behavior...could always click on presets and install them while working with ON1.

Any suggestions>

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  Brian Lawson Community moderator

  • July 23, 2023 13:17

  This is a known problem that I reported to Support a while back. You should report it as well.

  https://on1help.zendesk.com/hc/en-us/articles/360018405111-How-to-submit-a-problem-to-ON1-Tech-Support-A-Step-by-step-Guide

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