Uninstalling previous versions

Answered

Ric Carter

• July 30, 2023 16:21

Using 2023 fine. I have 2021 and 2022 still installed. Is the best solution to freeing space and clutter to simply run uninstall on both those versions? The wording when I start to run uninstall is frighteningly vague, possibly threatening to remove everything ON1 has ever installed.

Do I need to save anything first to maintain full functionality?

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  Brian Lawson Community moderator

  • July 30, 2023 19:10

  The uninstaller does remove all versions up to the version it was made for. 2022 uninstaller will not touch 2023. It also does not remove your user data, you have to do that manually. I recommend leaving the data for 2022 in place just in case you ever have to Reset the program. With that data there it will be able to migrate everything again like when 2023 was first installed.

  Your user data is at ~\Library\Application Support\ON1. Just trash the folders with the years you no longer want to keep.

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  Ric Carter

  • July 30, 2023 20:28

  Thanks, as suspected, but plainer language is certainly helpful. Worked fine.

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