ON1 Keyword AI Not Installing
I can't install Keyword AI. I've tried several times and it get no further than the initial welcome screen. I've re-downloaded the installer, rebooted my laptop... anyone got any ideas?
Other ON1 software (and software from other providers) has installed with no issues...
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Can you show us a screenshot of that welcome screen please?
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It doesn't get past this...been sat here for 2+ hours :(
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What are your system specs? Which video card/GPU, which CPU amount of RAM and VRAM, OS version, etc.
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My laptop is a Medion Erazer Deputy P10. Spec:
- Intel Core i7 12700H Processor
- GeForce RTX 3060 Graphics card
- 16 Inch 2880 x 1440 Screen
- 16GB RAM
- 1TB SSD
- Windows 11
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Are you running the installer as an Administrator?
Are you running any kind of Anti-virus software that might be getting in the way? Disable it for the installation then turn it back on.
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Yes to both. I will disable AV and try again. Hold the line caller ....
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No joy - still hanging at the same screen
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Unless one of our Windows guys has any ideas I'll have to refer you to tech support, sorry. You might want to refer them to this thread so they can catch up with what we've already been through or be sure to tell them the answers to my questions when you contact them.
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