Quick Mask AI - right click pop up menu

Answered

Ade

• September 22, 2023 10:45

Hi,

I can open an image in Edit mode, press the W key to enter Quick AI mask and the various areas of the image are highlighted red as I move the mouse pointer around the image. When I click to select a mask the masked area changes to blue. Then when I right click I don't get the pop up Effects menu as per this video by Dylan ( click-and-create-course ).

Not sure if I'm doing someone wrong but I'm this right click menu worked previously

thanks

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  Brian Lawson Community moderator

  • September 22, 2023 11:34

  What type of device are you using for the clicking? When I use my Wacom tablet I can’t get the menu to show up either. I have to use my trackpad to pull the menu up.

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  Ade

  • September 22, 2023 11:39

  an Apple Bluetooth Magic Mouse. I’m fairly sure it worked previously.

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  Brian Lawson Community moderator

  • September 22, 2023 12:06

  That should work properly. Try the Delete Settings function.

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  Ade

  • September 22, 2023 16:07
  • Edited

  Thanks Brian, 

  I did the Delete Settings and tried again with the apple bluetooth mouse and an apple wired mouse. Still the same problem no pop up right click menu.

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  Brian Lawson Community moderator

  • September 22, 2023 16:10

  You will have to talk to tech support then, sorry.

  How to submit a problem to ON1 Tech Support

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  Ade

  • September 22, 2023 16:37

  Thanks , just sent request to support (#357698)

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  Ade

  • September 24, 2023 10:56

  Hi Brian Lawson,

  I think this was more down to user error than an issue with ON1 PR. All works OK now that my brain is working 100%. Thanks for you help

  Ade

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  Brian Lawson Community moderator

  • September 24, 2023 12:59

  Good to hear.

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