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Coninual pop up on main on1 pages.

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6 comments

  • Brian Lawson Community moderator

    I don't see any pop-ups in the ON1 pages anywhere. A screenshot would be helpful although I doubt there is anything you can do to stop them.

    When the webpage won't let me upload an image I copy everything I've already written to the clipboard then reload the page. Now I paste the text into the refreshed comment field and I can then add the screenshot.

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  • Brian Lawson Community moderator

    I did just see the pop-up come up when I used a different browser and followed a link that took me directly to the page with the sneak peak videos. No, there isn't any way to stop that from happening. It is coded into the page's HTML and JavaScript.

    Customer Service would be the place to let the company know your feelings on this.

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  • Gilles Subias

    Pop-ups are very invasive; while I'm an ON1/PhotoRaw user registered for some years now, and pre-ordered 2024 PR, I get those pop-ups suggesting me to subscribe ON1, ON1 Plus and more; same thing with commercial mails I got emails from commercial ON1 team; it's just annoying (in english: F... O.. !)

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  • Richard

    It is very easy to unsubscribe from the emails using the unsubscribe button that most On1 emails have … or did have, last time I saw one. I unsubscribed two years ago and have not regretted it for a single moment. Great relief not to be constantly pestered to upgrade and I’ve already got more loyalty reward LUTs and presets than I’ll use in a lifetime (they’re mostly all available to anyone who looks for them anyway).

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  • Tony Collins

    So the solution - far from obvious.


    I'd been closing the pop up with the top right X

    However when I clicked "No thanks, I don't like discounts" It stopped.

    I'm going to give a big 🙄 to making people click such a ridiculous button to stop the pop up.

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  • Richard

    Customer support got back to me, it appears that there was an issue with the cookie which has now been resolved :)

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