On a Mac computer running ON1 RAW 2024, I have a number of Apple ProRAW photos. When viewing the portrait phots in Browse mode in ON1 2024, it renders fine. However the moment I click on Edit, the photos are auto converted to landscape model and right shows a blank space. Examine the EXIF indicates that ON1 has swapped the size parameters from portrait to landscape.
Delete Settings or Reset does not fix the problem. Only option would be to move the RAW files to another directory using the Mac's finder and reopening them.
The problem is random and I am undecided if I should move from 2023.5 to 2024. There are no issues in 2023.5.
Please sign in to leave a comment.