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PR2024-Pentax User Issue

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5 comments

  • Rick Sammartino Community moderator

    When the black screen appears, have you tried Refresh Preview from the Photo menu?

     

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  • Jim Durfee

    Nope, didn't even think of that! thanks for the reminder, I'll give it a try ;)

     

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  • Jim Durfee

    It took a few tries, but it worked. I have to select all and refresh previews every time I take photos from my SD card to the computer to use ON1. Only with Pentax RAW files for some reason. My Canon, Fuji, and Olympus files all work just fine. Weird......

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  • Rick Sammartino Community moderator

    It doesn't appear to be a critical problem, but you could let tech support know just so they are aware.

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  • Wayne Sewell

    I have a Pentax K-70 I've had no problem importing my photos in. Question what format do you use DNG and have never had a problem?

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