Speed of Processing And Being Able To Multitask
So I really dig ON1 great filters BUT BUT BUT yes that's 3 butts-- If I am going to remain a customer, you have to improve the speed of processing and multitasking.
CaptureOne - while it does not have filters YET - that program can put ON1 to shame in processing 50+ mb files. This is huge and the camera systems are going to produce even larger files. I find myself getting irritated to no end waiting for ON1 to process a photo while sometimes it just freezes then starts processing again. I get CaptureOne does not have filters BUT again the speed and processing engine / algorithm it uses --you should try and replicate.
We should also be able to browse other photos while the processing takes place -to date-we sit and die a slow death of waiting for the processing,watermarking etc.. to finish.
Here is what I am running -- I want to stay a customer but its getting harder because of the lack of speed to process.
AMD Ryzen 7 ,1700 Eightcore 3.GHz
32 GB ram
64 bit OS
Graphics card GEForce GTX 1050 Ti
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From the comments in this thread I am sure On1 knows but as any software company trying to to make it in the market, they will not directly kill themselves and give their competitors any sense of weakness in their own product..
What I said above holds true and if ON1 does not get the speed and multitasking up to par the question arise how will they handle 75 -100 MB files when those cameras come along?
ON1 is a great product but the speed of process and how much resources it uses will kill this product. AGAIN - I am sure ON1 know about the speed of capture one==so why not try and get it to do such! Then you have a true winner.
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You can set the export option, to export in the background, since V2018.5.1
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I agree, the worst offender being masking. After a few strokes with the masking brush it is click - wait 5 or more seconds until the hourglass stops - drag - repeat. I have a similar configuration but with Intel i7 and nvidia GTX1060 6GB
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I have exactly the same experience. The masking brush is almost unusable. It gets considerably slower and juddery when at 100 percent and worse still when the coloured mask is activated.
bill
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Bill, can I assume that you have downloaded the latest version of ON1? That would be 2018.5 (12.5.2.5688) This last iteration of ON1 solved masking brush issues for me. The masking brush s working smoothly.
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Yes Dolores, I was hopeful that it would improve things but sadly not. My computer has an Intel I7 processor ,with 16 gb Ram with a Gforce GTX460 graphix card. Moreover I find that the time to export an image is very variable but can take up to 8 minutes.
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Bummer! I wonder why our experiences are so varied. I don't have the issues you've noted, but I do have others which some people have no problems with. This must make it hard on the tech guys trying to figure out the problems!
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@KP Hurt
I have not as powerful PC as you have:
i5-6600 Quadcore 3.3GHz
32 GB ram
64 bit Windows 10
Graphics card GeForce GTX 950but have exactly the same issues. Issues with masking has been corrected in the way, that the mask is not drawn in real-time during brushing, but first you brush and mask is put after that. You can observe it when you turn red-overlay on. I can work with that, but still the performance is not as good as it has been with previous versions (pre 2018.x).
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A new variation of frustration the adjustment brush AND the magnifying glass at the same time. I try to brush and the darned thing zooms....
But when I actually want to click and zoom, its decided not to
Is this some weird feature Ive turned on or another bug.
*weeps*
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J Trinder, not a feature that I know of. Sounds like you should document this and send it in to support.
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Going to add to what I have already stated above. Lets start with this example. I have a Canon 50MP. After loading 551 files into a folder, that 26 Gigs. I then proceed to edit each one individually. Same issue as first reported AND after getting deep into the file set and switching from browser, to develop or layers ON1 starts to get clogged and slow.
It just sits there after I try to switch to one of the different browser or develop etc. It finally catches up but again, this is a great program BUT
I think they need to really bench test their software with large files on Windows machines and compare against the other offerings out there that can rip through these files sizes much faster. If I use other programs lightroom or Capture one --there is no lag.
This comes down to how the software is being written and implemented. I hope On1 gets it right because I love the program but I dont know how much longer I can handle the time issues of processing.
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Does any of you plan to upgrade to 2019?
I do not know what to do now: spend money to check if the performance improved, or stay with the version, which is not capable of RAW processing on my PC and do only effects on JPG files.
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I decided to go with 2019 in the hopes that some of the above issues will be solved. I think it will be the last upgrade I do if this is shown to be not true. I've invested a lot in ON1 and it will be a great disappointment if I find that 2019 with all that is new, just proves to be another fight with bugs and unresolved issues.
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I understand what you're saying Dolores. It's been a frustrating year. When I get 2019 I think I'll install it beside 2018 rather than over it. At least that way I can work with 2018 until I'm satisfied that 2019 is working properly.
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Thank you Rick. I was considering doing that but was undecided. Given your note, I'm going to do the same.
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Is it an option to install 2019 trial version next to 2018.5, and decide for purchase or not of 2019 after evaluation?
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It is of course an option. The only advantage is reduced price of preorder.
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Just a follow up to inform you about my issue.
I updated to 2019 version and now I am able to process NEFs from my D750 :) It is still not as fast as Capture One, but I can work with the new version and use all of the effects and local adjustments with masks without much trouble. My hard drive can still be heard, but it is nothing in comparison to the previous behaviour.
So if you did not upgrade to 2019, maybe you can try it out.
Note: 2019 was not good on my PC, somehow similar to 2018. The full 2019 works very good.
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I thought from the first hour of work 2019 was a winner . . . however, in two days the program has crashed 3 times and I lost several hours of work from the collective crashes and only about half of the photos in a batch will sync. Speed of work is better, but I still have trouble controlling the brush. I'm a little burned out and I'm taking a hiatus from photo processing after I finish a photo shoot of two choirs, until after Christmas. By the way, I've reported everything except the sync issue--which I will do.
When I reported the issue with speed in Beta, I wrote this: For the first time, I understand why ON1 RAW takes so much time processing. Because you are combining so many options in one program, as opposed to Adobe which separates the options into two programs, LR and PS, the software is asking more of the CPU than it is capable of doing quickly." Because I did see this was an explanation I was looking for.
James answered, for what it's worth: "Thank you for using ON1 and for your feedback. Please note, our program is doing a lot of background calculation to generate the on screen preview and to apply your edits on export. Unfortunately there is nothing you will be able to do on your end to speed up this process. However, we are aware of these types of performance related inquires and have made significant changes in the 2019 version to increase performance while also minimizing the CPU/GPU footprint. The full version of the new Photo Raw 2019 will be available later this week. You will receive an email from us as soon as it is available." I do think it's faster, but the other problems kill it for me . . . after I wrote a glowing commendation for 2019 on the Photo Community FB site.
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