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Extras disappeared from Left Panel in Layers Module



  • Rick Sammartino Community moderator

    If you're able to access wherever you got them from, you could try downloading again just in case something is corrupt. Other than that, if you're sure you're installing properly you should submit a support request with all details also a copy of the logs taken just after trying to install those in case there are errors related.

  • Jean-Claude Guillen

    Hi Colin,

    Under Windows, all available extras files including LUTs are to be found at:

    C:\Users\%name%\AppData\Roaming\ON1\Extras 2018\

    You may have a look at this location to verify whether or not your files are gone (or corrupted).

    You may also want to back-up them.


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